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January 2024 by Anna Kayy
I come here almost daily to get cash back. And one of the machines doesn’t work. Cashier that I have never seen before just dismissed it saying she could get onto the other register? Which is weird I work at a 7-11 so I can see a woman who doesn’t wanna work. Thanks for nothing.
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November 2023 by Rin Wolfe
Not open 24 hours. Lights are on and employees are inside but the door is locked and they just showed us away.
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July 2023 by Liftnd
Best run 7-11 in the VCU area. Don’t know how the other 7-11’s can be managed so poorly (bad service, employees who don’t listen to customers, store always a mess) while this one is actually a pleasure to visit. Never have had one problem with employees here. Just wanted to share my positive experiences for those affiliated with this store. I would drive the extra the distance if I need something from a convenience store to go to 7-11 on the corner of Harrison and Main Street.
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June 2023 by Shuah J.
Mexicans @ lakeside hen 7/11 @ 6/23.. whe i get there all of sudden the register and scanner and system is down and when the whites leave it magically work again.. wow
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June 2023 by Lukas G.
This 7-11 is part of my morning routine during the school year. A strong alternative to other 7-11s in Richmond. It does have a bit of that convenience store grimy atmosphere, but hey, it's a 7-11. The staff are nice, and I don't feel unsafe while there.
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June 2023 by Roneshia Turner
Great for DoorDashing convenience store
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May 2023 by HIT67k PowerlineSkills
Super convenient compared to other 7-Elevens. I love that this store bakes its own cookies and muffins in-house. They have a fancy coffee machine and a special machine for non-coffee hot and iced beverages. They have nitro/cold brew on tap although it's usually "out of order".
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April 2023 by Thomas Vales
Cashier left his station to fill another order but wouldn’t serve me at 11:57… VA liquor sales end at 12 and he left the customers hanging seemingly on purpose ??
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December 2022 by diamonde burns
Always crowded . Never pick up the phone . Will get smart with you in a minute for no reason . They lack professionalism . The lady said you couldn't put in an order for a pizza like it's Pizza Hut . They need to shut it down
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March 2022 by James K.
Store number 20412 In Haymarket, VA. I went in to buy a drink, found chimichangas marked down 2 for $3; so I got 2. At counter, the discount didn't ring up. Cashier went back to shelves and found the discount expired nearly a month ago. He flashed the sale display at me. but the expiration date was too small to read. When I said that I wasn't going to buy the chimichangas, the clerk flipped out.......Asked me if I was going to make a big deal out of 50 cents. I told him that, apparently, he was. He took 50 cents off of the sale and I paid. I realized when I was back on the road that the discount should have been 98 cents; but I didn't want the hassle of dealing with the cashier again. He was tired and frustrated, but the store is a mess if sale markers can stay on display for nearly a month without anyone noticing. Store policy SHOULD be to apologize and give the discount as a store coupon, then make sure that all sale displays are removed.
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February 2022 by Danijela Barbery
my most favorite 7/Eleven store,because its very professional, people are very kind and fast ,its clean and i always find what i need Thank you for everything, beside that it's truth, its offen busy, but i never wait a long ?
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February 2022 by walter Johnson
Great team
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December 2021 by Tonya Martin
Always crowded. They have brought back my favorite item Bake-en-ette pork rinds. Need more sugar free options like Pepsi Zero and Sprite Zero and more keto friendly protein bars and protein shakes.
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July 2021 by Franck L.
That store is getting worse by the day. the attendant does not care about the customer needs ,she was more concerned about her talk with her mother, i asked her why there was no original seven up original chips. she did not care (that was on July 20 at 6pm) i came back today ,no original chips. your franchisee needs to step up or the franchisee does not care. there are plenty other friendlier franchisees around. best Regards
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June 2021 by Emmalee A.
to the server who worked at approximately 10:45am on June 12, 2021, deserves a raise this INSTANT. our car broke down in the parking lot and our cashier built us a new engine from SCRATCH. they also provided me free therapy for all of the childhood trauma i faced. i feel as though i can take on the world. i will be visiting regularly just to see their smiling face. they know who they are, theyre a pisces and theyre beautiful. thank you again, shawanda, i love you. thank you.
