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January 2024 by Cathy Cooper
Excellent rental experience, managers very helpful in setting up exactly what I needed!
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December 2023 by Brian Fuller
Great storage and staff. Never had any issues and the staff were responsive whenever I needed something. The price did increase a few times but only by $10 each time. Overall recommend!
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November 2023 by Nancy Elleby
This is a great storage facility.The manager, Stephanie, Goes Way Far& Beyond She should own it.Giod job!!
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November 2023 by E Hinkle
This place is an absolute disgrace. I opened my unit to find half of my belongings covered in mice urine and feces. On top of that, a live mice quite literally ran out of the couch I had stored. When I came to the desk and mentioned that it is an unsanitary biohazard in my unit, the only option they gave was to file a claim of loss that would take months. The staff is doing the best with what they have, but at the end of the day it's foul and none of the issues from this have been solved.
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June 2023 by Bella Sanders
Fantastic customer service, good location, great storage. Easy to get stuff in and out, they have moving carts to move items from car to storage unit. They will help you find a unit that works for you! Would definitely recommend.
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June 2023 by Linda Fernandez
I moved my belongings into storage one week ago. The advertising is misleading as the announced rates on the website do not match the higher rates that are charged in person. Also, as I was loading my belongings, a scary person who looks like he was living in the storage area kept reappearing. It's an odd place and I probably need to rethink how long to keep my items stored there.
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June 2023 by Tiara Strait
Stephanie was great! She answered every question I had and was very kind throughout the whole process. The place is clean! The prices are great! I have no complaints about AAAA self storage. The process was very simple to get everything set up. Highly recommend.
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June 2023 by Gerry Vanlandingham
Horrible business practices. I was out of my locker, except for a couple of items, and thought I had a few more days. I missed rent by one day and had to pay $20 to get my last few items out. No empathy for the situation at all.
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June 2023 by Jeff Diamond
The storage parking lots look kind of dumpy but the place is secure, easy to access, and the service has always been positive.
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March 2023 by C H
Excellent place to get a storage unit! Stephanie (the manager) is really kind and helpful. She took the time to show me all the units to fit my needs that were available.Pros: Online bill pay, helpful staff, large selection of space sizes for rent, multiple entrances, unique entrance code, discounts for military/dependents.Cons: the place is carpeted which is aesthetically ugly (also harbors tons of germs/bugs etc); zero signage as to where what units numbers are so you get lost if you don’t go regularly; if you want 24hr access you have to ask for it and may not not be able to get it if you’re not a business.
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February 2023 by Dan
Great personality and customer service manager, could use a raise
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February 2023 by Andrew Schlegel
My unit was infested with mice. I’ve had several allergic reactions while trying to empty my unit. The company did pay for part of the ruined sofa I had stored and will have to dispose of. In my opinion not enough was done to help. Rates were just increased as well. I will add photos when I go to finish cleaning the unit in the morning.
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February 2023 by I’esha Williams
They resolved my problem within hours I appreciate it so much thank you!.
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January 2023 by Torie Shimabuku
Stephanie provided great and professional customer service. Staff is super friendly and provided clear direction and guidance for policies and unit information and expectations.
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December 2022 by Joey Hodges
Had my vehicle stored in their parking lot! Good experience and no issues. Manager was very nice as well.
