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April 2023 by Ash Otocki
Found my new tire place! I knew something was up with my tires and I needed to wait while it was fixed (always a pain). I was able to get fast, honest and thorough service from the team at Allen Tire. They did their best to be fair and absolutely did not oversell. Great value all around.
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April 2023 by Marc Barany
I believe they caused damage to my vehicle, and then lied about it. This resulted in hundreds of dollars in repairs and lost time. (It would have been over a thousand if not for some good people at other auto shops.) I took my vehicle in for an inspection and oil change. They told me there was corrosion on my battery terminals that they could clean off. I agreed to have that done. When I picked up my vehicle my heat was blowing full blast and none of the buttons on the control panel would turn it off. This was not the case when I took it in. I immediately returned and told them about these new symptoms. They tried to tell me it was just coincidence that these things happened at the same time they worked on my vehicle. They told me there was no way what they did to the vehicle could have caused that. But, in weeks of problem solving that followed, other technicians at other businesses told me, if Allen Tire disconnected the battery to clean the corrosion, then that could have caused the issue. So they either did not know disconnecting the battery could do that, or they lied. After talking to numerous mechanics it seems commonly known that that can happen. People make errors, things happen, but the fact that they claimed it could not have been them, suggesting that is was just coincidence, or worse that I was lying about it being a new issue, and to leave the customer to troubleshoot a problem they created is bad business.
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December 2022 by Aicides Paz
Mike and Paul were able to assist me with excellent quick service. If my tires ever have a problem again I will be returning here!
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December 2022 by Steve SURGE4
I dedicate this 5 Star Review to Paul at the Forest Hill Ave. Location. He went so far above my expectations that he is forever on my Christmas Card List.My wife and I drove up from Florida to sell the family vehicle to our youngest son. Allen Tire was the only location available on this particular Saturday. We had an appointment with Paul for an Inspection and an oil change. A severely damaged Tie Rod was found and replaced. He even fixed the crazy Windshield Wipers that only stopped when you pulled the fuse. (This took a couple of days. So, my wife and I headed back to Florida.)Paul even took the time, on his own luch break, to go pick my son up from Colonial Heights and bring him to the vehicle.Paul immediately built trust with me, and deserves the Badge of a Trusted Neighborhood Mechanic. I will direct all business towards him.Thank you Paul.
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October 2022 by JK
Best friendliest and most personal car care service in Richmond. Keith Fabry as a lot of fleet vehicles and they take care of them quickly.
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October 2022 by Evie Hutchinson
I’ve been coming here for years, and had such a great experience today I had to write a review. Everyone here is kind, honest, accommodating, and incredibly helpful. They deserve all the business.
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July 2022 by Kelly Hendry Cotting
I had a great experience here this week. While driving home on a road trip we blew a tire. When we got back in town we needed three to match. I called at 9 and and by noon they had my tires. Only took them two hours to change the tires and even though I'd authorized realignment if necessary, it wasn't needed. Very friendly, quick and helpful.
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January 2022 by Libby Mounts
I can't say enough about the service Allen Tire gave me under harrowing circumstances from an older stranded womans prospective. Their compassion and helpfulness turned a bad situation into a great outcome. They went above the normal service to help me. I would choose them again and again. Outstanding!
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January 2022 by Zey Dove
Easy to make appointments online; was given options to fit my pricing budget, and tires were serviced quickly. friendly customer service
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December 2021 by B
?Allen tire - great work! Great team! They treat you like family, like providing rides so you can work while they do. My car is better and I am safer, because I use their services.
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December 2021 by Carolyn Barrett
The Mechanic called me and personally apologized about an error that he had made. He expressed how it was done etc. I really appreciated that because you don’t find a lot of people like that these days. That was very kind of him ?
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December 2021 by Leigh Colbert
My car was serviced at the Forest Hill Ave location for a flat. The staff was courteous and professional and had me back on the road is less than an hour. This was my first experience with Allen Tire but I will be a repeat customer.Service: Tires
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December 2021 by Andrew Town
Paul and Mike were prompt, polite, helpful and supremely professional. I was impressed by the cleanliness of the store and shop, the sense of teamwork across the shop, and above all else their honesty. I was in and out quickly and felt appreciated as a new customer the entire experience.Service: General repairs & maintenance
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September 2021 by Gary D.
These guys are good and honest to deal with. You will not go wrong with taking your vehicle here. They maintain all our cars! All the guys there are great!!
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August 2021 by Rhonda Allen
I trust Allen tire on forest hill avenue for all my vehicle needs , my son and daughter also go to this establishment. The team is totally awesome they make me feel like part of the family , they know who I am when I call or walk in that means a lot to a customer. Mike and Steve are awesome and Whit is a very nice gentleman, we talk about families and such .I would highly recommend this establishment to anyone needing car repairs or servicing .Rhonda and Lindsey AllenServices: Brakes
