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April 2024 by Tessa Clyde (Tessa Clyde)
Very neat inside both stores, have cute things!
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October 2023 by Anselma Williams
My little cousin love American Eagle they're pants and t-shirt she loves
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September 2023 by Haley M
The staff was rude and unwilling to help. They made up all these rules with their return policy which did not match up. definitely rethinking where i buy my jeans
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August 2023 by jordan delamorton
I have made several returns to this American eagle and aerie store, All I ever have to do is show them the order confirmation and things are fine. All of a sudden now we have to show the card information? They said this isn't new policy but it definitely is because I have never been asked to show the card I paid with only the order confirmation. They said they have to make sure it's the same card turns out it wasn't the same card but they still refunded it onto the card that I had. So I had to search through my emails for nothing. This has never been something they have done so I don't know why they would say it's always been this way when it hasn't. Made the return process way more complicated than it needed to be and took forever. I came prepared with all of my order confirmation numbers then all of a sudden was told something completely different.
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July 2022 by Maria A
I like this store (s) a lot and have been shopping there sine high school. Of course I buy different items now..but they've always got something. Oh yeah- and a shout out for Aerie Offline bras- most comfy bras I have tried. I'm large chested and they provide the support that I need. Also the Offline leggings are great as well. Better than some of the more expensive brands of leggings.
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July 2022 by Isabella Ciambotti
what kind of bra store has no fitting rooms? im a loyal aerie customer but i had to write this review. bras are so tricky to fit it makes NO sense not to have fitting rooms. ugh.
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June 2022 by Beena Rasooly
Their cashiers are not paying attention when they order something online for you. They are very careless and can easily surprise me in the package with a different color despite I showed her the color and same item and I needed 32” but still after the delivery the second in-charge male person with glasses didn’t listen and didn’t care and just returned my money and that was a different level of bad customer service. Don’t trust American Eagle at short pump store as there are a bunch of useless and careless employees specially the cashier and specifically the second in-charge who wear glasses. Very unprofessional place to buy and ask for help to order online…
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December 2021 by Matthew Demarino
Very friendly customer service
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October 2021 by D. Katie Clark
Friendly employees & smooth transaction when I had a return. Prices are kind of high.
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September 2021 by Erin Zettlemoyer
Felt very judged because I’m not a size 2….kept getting glances from staff every time I went to pick something. I left in tears because of how I felt
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August 2021 by H L (Blacksheep)
Very helpful staff clean and large selection
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May 2021 by Cindy Swift
Great store, however I think that the employees need to dress more professional. Was greeted with a salesperson with short athletic shorts and a spaghetti strap short top with no bra on other salesperson, leggings and oversize sweatshirt. Need to look more professional to working a store that sells clothing!!
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May 2021 by John Harding
I really like American eagle.
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January 2021 by Sarah Braverman
The email for pickup states that curbside is available from store opening at 11 until 6pm but of course it’s different when you get there. Also, the call the store link in the email doesn’t work.
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October 2020 by Maddie Dunlap
Tina at Aerie is wonderful! I’ve always loved Aerie bras because they are so soft but my size had recently changed and I had no idea what it was. Tina helped me find the perfect size within five minutes when it would have taken me 30 minutes by myself. I would recommend Aerie to anyone looking for great service and long lasting quality.
