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October 2025 by Julie Summers
I utilized a video call w/ Malcolm to remedy an issue I was having with a debit/credit card activation. The problem was solved in a short period of time. I love that the video meeting was an option as it was easy and efficient.
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October 2025 by ShonMarra Glover
I arrived, and they assisted me immediately! I also want to mention that I brought my two-year-old son with me, and everyone was incredibly patient with both of us, especially considering how active he is. I was able to set up my checking and savings accounts and explore options for opening a business account. My representative, Kenneth Reid, was exceptional; he was very knowledgeable about both the accounts and Atlantic Union Bank. Overall, I would give this experience a 10/10 and highly recommend it! It's a fantastic investment for your future finances.
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August 2025 by Beth
Personal and professional with a respect for your time.
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August 2025 by Alex Graf
I use the Scotts Addition branch weekly, starting when they first opened. I get great, efficient and nice service. The tellers are always able to solve my issues. When my account was compromised Max and his team got that mess straightened out.
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August 2025 by Kristen Spurlock
After several painfully complicated attempts at a HELOC with other banks, we were fortunate enough to engage Max Malmgren at Atlantic Union Bank. His professionalism and clarity, along with a streamlined and stress-free process, made the entire process a pleasure from start to finish. I would not hesitate to recommend Max to anyone interested in accessing their equity in this manner.
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July 2025 by Charity Stevens
Max, Kenny, and the entire Atlantic Union Scott's Addition team are always very knowledgeable and helpful!
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July 2025 by Tillie Shifflett
Max is always ready to help from the Scotts Addition location or the Cary Street location downtown. He helps us with any question we may have and has always given us good support and guidance.
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March 2025 by Shitansh Srivastava
No one acknowledged even so at 3:27 Pm i left your branch. This is the worst experience anyone can have in any bank. Sad
Please look in to this.
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July 2024 by Paul Salvucci
Excellent customer service, quick, efficient and ver pleasant. Opened a cd, money market and made a few other transactions in less than 10 minutes
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February 2024 by Andrew Payne
Guy at the counter wouldn’t let me use their restroom after I made my withdrawal.
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March 2023 by Christopher Turner
Best banking available
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December 2022 by Russell Williams
I would advise not to bank at this location or any other. Atlantic Union does not have your best interest at heart. Recently my account was hit with fraudulent activity. Atlantic Union contacted me and stated that the account had been closed and to come into the branch to create a new one (which was a lie). Infact my account was kept open and instead of rejecting my next direct deposit check from my job, Atlantic Union decided to use that check without my knowledge in an attempt to clear the insufficient funds caused by the fraudulent activity on my account THUS leaving me with no money. They didn’t attempt to meet me half way what so ever, instead it was a shrug and “there’s nothing we can do”. Do not, and I repeat do not bank with this institution. All Atlantic union cares about is Atlantic union. If I could leave zero stars I would.
