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September 2023 by Iman D
Karen is horrible. She talks to you like you trash, she is a true Karen. My vehicle motor blew after 7 months, and they offered no help. This is a lemon only lot.
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February 2023 by Rontisha Hunt
Do NOT!!! I repeat DO NOT get a car from this place! It has been over 10 years roughly since I got a car from this place. Long story short, I had the car all of 3 months before I turned it back in. This lady is STILL trying to take me to court and ALL! Repeatedly filing. She seems so sweet and kind while trying to earn your business, but that is all a facade!
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March 2021 by DeForest Ross
Would not ever recommend...predatory lending and over pricing cars. Stay away from auto credit line!
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March 2021 by James W
I would never recommend this business to any person. Stay far away from auto credit line. They do predatory lending and over price cars... Read More
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February 2021 by Tallen Bradley
Worst used car lot in Virginia by far.
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February 2020 by Mindy Hernandez
They’re scam artist she acts all nice and kind I had this feeling something was off she reminds me of one of those people who grantee you’ll get rich quick with these simple steps after you buy her books and a bunch of other things while going into even more debt yourself. They take advantage of poor desperate people. Be smart don’t go to these people. Unless you like being taken advantage of
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December 2019 by M Knight
I bought a car from there at the end of September and it's December and it broke down. They got lemons and will lie to you.
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December 2019 by Malik Lee
Great customer service and friendly staff
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November 2019 by Justin Walburn
Amazing staff that will work with you in almost any situation. Karen was very understanding and went above and beyond to get me in a vehicle.
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October 2019 by Daniel Perez
I had the best time here the staff was wonderful and the car we bought was beautiful I highly recommended coming here for your next car you will not be disappointed
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August 2019 by Coco Darshanae
Such nice people. They will work with you !
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August 2019 by rosemary hampton
I have been working with Auto Credit Line for many years. Excellent staff, and great atomosphere.
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June 2019 by Nora Brown
Do not!!!! Do not!!! Do not buy a car from here!!! I came in the lady Karen was so nice and caring so I thought. She helped me tremendously. I was raving to my friends and family about her. So here's the bad part I havent had the car for a week and I'm stuck and it wont start she tells me to call my insurance and have it towed to her mechanic. Why am I responsible for the towing a bad car that you sold me a week ago. I asked her if I could just give it back her response was No maam. I am so hurt and disappointed that such a seemingly nice lady would steal money from a single mother of 5
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September 2018 by SuzyQ Seward
Omg im so blessed to have found this place....they will help u and will not let u fail
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September 2018 by Roderick Stafford
Well what you can say about Auto Credit Line. If you are looking for good customer service, a friendly and family atmosphere, direction, and knowledge when looking for a vehicle, well look no further. When you come in the doors at A.C.L you are greeted with a smile from Stephanie or Tamieka. They want to know how you are doing what are your needs. Once that is determined, then you will meet the Lady that will give you direction on how you can walk away with a vehicle that will fit your budget, that would be “ Karen Simpsonâ€. I have been a vehicle owner going on two years and nothing has changed with the style and professionalism that these ladies have shown over the years. After going through a divorce and starting over, my finances where not where they needed to be, but Karen was able to sit me down and go over the process of ACL. My purchase was made possible because of your knowledge of cars, the high level of professionalism, service you provided me, your integrity, and the high reputation of your Auto Credit Line. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through deeds not good salesmanship alone. Whereas you are indeed a good sales person .This serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be purchasing many fine cars from you in the future.
