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November 2023 by Grace F.
They communicated very well when they had my car and they did a great job with it. If you need a mechanic in Richmond I would go here!
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October 2023 by Emanuel Harris
Jeff is the best. This business has worked on my cars good, bad, and old ones for over 25 years. I have always been satisfied.
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January 2023 by Jocelyn Walton
Just called for a quote. She stated that they aren’t able to provide a quote over the phone. That was fine. When I asked about next availability, I was told a date then hung up on. Won’t be going even if they do good work. Customer service SUCKS!
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July 2022 by Michelle Long
Extremely knowledgeable and actually care about helping their customers! So hard to find this level of genuine customer service. Would highly recommend this place!Services: Vehicle safety inspection
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June 2022 by Megan Cline
A place that feels like home and people who treat you like friends — it felt amazing to finally be taken care of by a shop, instead of taken advantage of! As a woman, this can be a difficult find. Never going anywhere else to get my car looked at or repaired.Services: Oil change
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June 2022 by Alice cline
First time client...absolutely the best shop in Richmond...quality of work...great price. Awesome customer service...they will definitely have me as a continuing customer ?
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October 2021 by Mike LaBelle
I have been going to Automotive Specialty for the last 25 plus years. I cannot more highly recommend Jeff for his professionalism, quality of work, fair prices and willingness to help out his customers. He is a certified master tech, quality oriented and can fix damn near anything with 4 wheels and an engine. If you want it fixed right and done fairly and professionally goo see Jeff.Services: Oil change
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July 2021 by Chris Beville
Best mechanic in richmond.
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November 2020 by Elise Neuscheler
Jeff and Lynn are super!
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October 2020 by Newton Carroll
Highly Recommended. I've been a customer here since 1993, there's a reason. The accuracy, accountability and reliability is not easily found!!!!!!!!!!!!!!!!
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February 2020 by Matthew Danger Sherman
Jeff is the only person I will listen to when it comes to cars.
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April 2019 by William Lewis
Amazing. They were the only place that could figure out why my F150 was getting weird vibration at 70 mph. Had two other mechanics and my tire shop look at it. Jeff kept my truck until he figured out it was a seized parking brake cable. He wouldn't give up until he fixed it. That is hard to find.
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December 2018 by Greg C
My car recently overheated on the interstate, and I managed to drive it to the nearest auto shop, which happened to be Automotive Specialty. I'm a contractor from out of town, so I don't know the area well, and I didn't know anything about this company. Let me tell you folks, this place is the real deal! Jeff worked on my car when the shop was closed during a busy holiday weekend just to get me back on the road again. He knows his craft well, and the service he provides is exceptional. I wish there were more honest and hardworking places like this!
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June 2018 by gabrielle trudeau
I've been here a few times and always have great service. My dealership couldn't figure out what was going on and it was taken care of here, the owner even looked into it and found out the part was under warranty. definite recommend! :)
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August 2017 by Cody Dove
Got my car inspection done here. The guy who worked on it (I suppose he's the owner of the shop.) was super friendly, and he didn't do that thing a lot of other shops do where they find problems your car doesn't really have. Very pleased with my experience and will be going back.
