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April 2024 by SRINIVASA BHUKYA
The worst branch ever visited.
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March 2024 by Stephany “Sweet pea” Blair
Damitra has helped us on several occasions. She is always happy and ready to help with any issues whether it be learning how to utilize the banking app or assisting with setting up account services to help make our lives easier.
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December 2023 by Melissa Miles
The worst branch I’ve ever been to. The employees are chaotic, and there’s no organization at all. The”manager” has no idea what is going on.. sent me to the window to solve a problem I told her was an appointment issue. Window clerk sent me to wait for my appointment.. as expected. Waited 30 minutes and received zero help while 3 employees were helping a man learn how to use his banking app.
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December 2023 by Softy S
Very rude throwing my id at my old heffa and why do you take 8$ for not having a account it’s ridiculous and insane anything to take people money
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May 2023 by Antione Moultrie
I tried to call them for a couple of days now and the recording says that everyone is busy and I called first thing in the morning. It would seem like they would have someone man the phones. I had a couple of questions and I wanted to be sure that I had everything before I go up to conduct business.
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May 2023 by L
James, the Branch manager was very professional and attentive. I was not in there very long and he was able to assist and provide all the information I needed. He resolved my problem I had and I would definitely recommend this bank if you want to be well taken care of and greeted with friendly and professional staff. Thank you again James!
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May 2023 by Laura Bishop
James, the Branch manager was very professional and attentive. I was not in there very long and he was able to assist and provide all the information I needed. He resolved my problem I had and I would definitely recommend this bank if you want to be well taken care of and greeted with friendly and professional staff. Thank you again James!
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March 2023 by yaseen abo ghazleh
The worst bank ever, because at 11:20 eating is way important than helping a customer
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April 2022 by barbara young
Very Professional and helpful James always kind One of the best Bank to do business with
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July 2021 by Geo Palma
the worst service I have received in a bank agency
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January 2021 by David Jenkins
This branch has very serious problems. My experience is that the advice from the Bank Assoc. is bad and the advice from the manager is even worse. I have already begun the move to a competitor. There advice about opening an Estate account was wrong and has cost me a lot of grief as well as time and money. The only reason for 2 stars is the BOA online banking is really good. Of course that has nothing to do with this branch. Minus 10 stars would be more accurate for this branch.
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November 2020 by A N
Very bad customer service
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October 2020 by Yo Yo
This is the worst bank of america in the tricity area visit after visit they are always put of a supply so i always have to go to a different bank of america. Why even keep this one open if it is not going to represent your company the way the other locations do? Bank of america you have a serious management issue at this location and seams as if nothing will be resolved. If you continue to allow this location to bring down the expectations of your banking system why stay in bussiness?
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December 2019 by big guy
This is the worst bank of america in the tricity area visit after visit they are always put of a supply so i always have to go to a different bank of america. Why even keep this one open if it is not going to represent your company the way the other locations do? Bank of america you have a serious management issue at this location and seams as if nothing will be resolved. If you continue to allow this location to bring down the expectations of your banking system why stay in bussiness?
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November 2019 by Wallace W.
This is the worst ever bank. The will have 5 employees standing around and 1 teller available.