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November 2023 by Suzy Homemaker
They don't even deserve 1 star. The guy smooth talks you and then way overcharges you, will not explain charges or why the charges are so much and when you want to see a reciept he will not give you one. Then because you argued with them because you want the charges explained they send you a letter in the mail from thier store saying that your credit is no good and they don't want you as a customer. I've been a customer of Boost Mobile for years and years just not at this store- which is a colossal RIP OFF!!! DO NOT GO TO THIS STORE UNLESS YOU WANT TO BE SWINDLED!!!!
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November 2023 by NATASHENKA SLIME
Rude and a rip off. When asked why there were extra fees he refused to say why and said his computer suddenly messing up and to try a new boost mobile store. Scammers
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June 2023 by go away please
When there this saturday. Business hours say 11am-7pm. I went there at 4pm and they were closed. Cool. I decided to come by the next day. Waited for over an hour past the opening time and they didn't open.checked the store page and it says that these hours were confirmed less than 2 weeks ago? Why confirm it then not adhere to it?
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June 2023 by Akatsuki Agario
Had to call multiple times, and the prices differed from the store and on the phone. Was an absolute headache transferring my SIM card from my broken phone to a new unlocked one.
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June 2023 by Abhay Sri
Absolutely terrible experience. Not consistent at all with the prices and the customer service was absolutely terrible.
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April 2023 by Thomas Bell
Neno is the man. He hooked me up witha free IPhone.
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April 2023 by Kenneth Baker
Best Boost Mobile in Richmond. They have the best customer service and anything I ask for they will be able to help me. Also have all types of accessories for all phones.
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March 2023 by Teresa White
They are very helpful and knowledgeable of phones, will be back for anything phone related.thank you
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January 2022 by Matthew Noel
Wonderful very helpful employee name Moe works there helped me with my Google account.
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November 2021 by Nelson Valentine
Always has a sales and great deals.
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October 2021 by Chantise Chestnut
Just upgraded to the new Samsung phone. Great sales representative. Very good customer service.
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August 2021 by Constance Hooker
Thank you for the free phone. I switched from Metro pcs. Boost Mobile service is so much better.
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July 2021 by Reggie Thompson
Very knowledgeable and friendly. Very good services.
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July 2021 by Ralph Paige
Great service one stop shop
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June 2021 by Richard Macklin
They do bad business here, I tried to return an idea that didn't work. They owner said they don't do refund. No where in the store is No Refunds posted. It isn't on the receipt either, the cashier was rude.
