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November 2023 by Riya H
After came in richmond first time I visited Burlington huge collections of dresses reasonable cost but I could see few dresses are very old and damaged too if we spend more time means we can see good collections and reasonable price also worth buying it also visited another one more Burlington cloths are really really worth for cost
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October 2023 by Mark Mcqueen
Always love going to Burlington. It's like a Marshall's or TJ maxx a typical discount store that has a lot of clothes, home decor pet stuff etc...
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September 2023 by Janet Williams
No matter when I go there, the line is ALWAYS LONG and it's always only 2 cashiers and a manager who is always just standing there next to the cashiers just talking doing NOTHING! There are approx 30 people on the line and the manager is doing nothing to help get the line down and get the customers out. When there is a line backup of 8 or more people the so called Manager NEEDS to jump on another register to help get the lines down..NOT STANDING THERE RUNNING HER MOUTH DISTURBING the other 2 cashiers and just staring at the angry customers. That manager needs to be trained or FIRED! That is NOT how you manage the situation! This happens EVERY SINGLE TIME I COME TO THIS STORE! ENOUGH ALREADY!!
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August 2023 by Echo Echo
the staff unaware they will be replaced with machines, so have OF career to look forward to.
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July 2023 by Patricia Green
Great Deals store was a clutched thou need help at the store but cashier was very pleasant
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May 2023 by Rene Seiders
Just went into browse and was pleasantly surprised by the cleanliness of this store because I have been to other Burlington's that have been a hot mess.
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April 2023 by SHASHANK GOEL
Sometimes one can get a really good stuffs but some days there is no stock
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April 2023 by Lucy Braxton
I love buying clothes here. It have petite sizes. ???.
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March 2023 by Misti A
Clean store!!! Customer service was great as well.
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March 2023 by T C
I come to this location often, I think this is a great store if you don't want to encounter a lot of people while you are shopping. But they can use some training in the customer service department. I have experienced two rude associates. One associate (maybe manager not sure) snapped at another associate, and I felt bad for the associate because I don't feel that I should see that type of behavior while I am checking out. The other is rude to customers. Overall, if they work on the customer service it would be a great experience. Great customer service keeps loyal customers.
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January 2023 by Joell Driver
It's okay, prices are not on items. Not much organization feels like a mid grade Goodwil.
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November 2022 by Ariadna String
Got there at 9:15 pm on a day they were supposed to be open till 11:00 pm. Store was closed and empty. Bunch of people outside the locked doors scratching their heads.
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August 2022 by Peter Scott
Its just ok don't like the change especially mens section. Limited products
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July 2022 by Jason Nicholas
Clean place and lots of different options! Prices are pretty low too. Not big name brands but still some popular brands.
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July 2022 by Sug Graham
Loved It!I started Shopping in Burlington Coat Factory back in the the Eighties in Charlotte Town Mall in Charlotte North Carolina. The Mall closed in the Nineties if I am not mistaken.LOL! I still own shoes from that same Burlington Shoe's, and a Jordan's denim jean jacket from that same Burlington'ls Coat Factory.It was two different Stores!Onto Present Da,I really appreciate this Burlington within the Short Pump area.It's very organized, Racks are labeled vie correct sizes the store is clean including the Ladies Restroom!The bathroom is kept immaculately!!! It reminds me of the bathroom within Short Pump MallAnyway, the Shopping is great, wonderful styles, name brands and plus size is a Plus!! I know as I continue to lose these extra pandemic pounds, Burlington has great mid to smaller tasteful sizes and name brands.I love the service I received each time especially within the Checkout area.Very Friendly and Professional and always eager to laugh with me and yet very conscientious of the Awaiting customer's in line.I have fount some very nice additions to my Wardrobe and as I continue to live my best life even within this Limited Budget. I am grateful to the Owners of Burlington'sHey!!! And Remember Burlington's offers LAYAWAY TOO!!!
