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November 2023 by J R
C&J has constantly proved timely, communicative, and fair. They're definitely my auto shop now.
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October 2023 by Candice Halison
I so appreciate the staff fitting me in the schedule for my state inspection for my truck. They were helpful and informative of what was happening in the process of the inspection. This was my first visit to this shop and I'll definitely be going back for my repairs!Service: Vehicle Inspection
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September 2023 by Anthony F.
I am a regular customer at the C & J Auto Truck and Repair Service located at 9007 Jefferson Davis Hwy. I have use this location service on many many occasions. All of its services performed on my 1999 Buick Park Avenue Ultra Supercharge 3.8 Engine were satisfactory. Recently I had to use them again. My Tension System was falling.My power steering pump was failing. My driver's side electric window wasn't working properly and the driver's door handle was broken. Well they fixed everything costing me around 1, 200.00 dollars. A week after I decided to have them perform a Virginia State Inspection. Well things didn't work well. My 24 year old 1999 Buick Park Avenue Ultra Supercharge 3.8 Engine was "REJECTED." The reason (s) they provided was that my Defrost wasn't working. Right Highlight wasn't secured. In 2020 my car was stuck by another vehicle while my car was parked inside of my apartment parking lot. The hit knocked my right bumper off and headlight.I had a mechanic to reailgn the bumper. The mechanic had to go to Chesterfield Auto to purchase another right Headlight (the original one was shattered). The mechanic secured the rear passenger side bumper and re-in stall the used Headlight. Once it was repaired, I noticed that on the side end of the Headlight it was slightly loose. I used some clear gorilla tape to secure it. Three years later my passenger side Headlight Bezel is part of the rejection. Also, Lower Arms Bushings & Front Lower Control Arms. Finally my rear Shocks Leaking/Rack Pinion. My vehicle was successful passed last year. Two years ago it was successful passed by C & J Auto Truck Service 9007 Jefferson Davis Hwy.Of course I didn't agree with their findings. I was highly upset about it. The main reason why I was so upset and highly disappointed. After spending around $ 1,200 dollars only to have my car rejected was simply frustrating. They refused to consider the aged of my vehicle (24 years old). This car has been driving very well for the past two years.I had to perform some small details to it. Such as a new Radiator & Cap. Inner & Outer Tie Rod. Four used Tires. Oil Change & Car Filter. New Spark Plugs & Wires. Nevertheless, they would consider. So I accepted the Rejection. I took my car to a 37 year old experience repair shop. I showed them my Rejection assessment.They give me another through Virginia State Inspection. It successfully passed. Only I was told that my Defrost wasn't working. Nothing about anything else. Not one mention of the things listed on my initial Rejection assessment. I realized that not having a Defrost system isn't a good thing. They said that they wasn't going to Reject my car because of it.They were "HONEST." Unless C & J Auto Truck Service they was trying to get some more of my money, which I didn't have. I will have this other repair shop to fix my Defrost. Unfortunately, and sadly to say that after this ordeal I will never return to C & J Auto Truck Service ever again. I am not saying that they don't to good work.It's just in some cases they aren't as honest all the time. I still appreciate all of the services which I had received in the past. However, going forward I will use another repair shop. I am posting a picture of my right passenger side Headlight Bezel. As a direct result of it I only given them a two star rating.
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July 2023 by James Weeks
Marc is a Master mechanic and has a good crew of mechanics that can fix any issue you may have. I have trusted Marc with my cars for years. Now my kids use C&J for their cars. I personally highly recommend ?
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July 2023 by Mark Arnold
Great customer service from Marc. I had some repair issues on my Ford F250 but he made it right.Services: Auto engine diagnostic
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June 2023 by Nell Jayne
Car had an emergency on I-95 south in Richmond, power failure. towed to C&J and they fixed my electric issue and got my car running like new again, Brian and Brittany were both very helpful keeping me updated and I liked the text saying my vehicle was ready for pick upAlso open on Saturdays and they do state inspections, both of which are a plusDefinitely five star serviceServices: General repairs & maintenance
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June 2023 by Max Sharkey
The employees here are very friendly and helpful. All issues got taken care of and I would recommend this place to anyone looking for reliable service
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April 2023 by Gary see
I work at a neighboring business. I have used them for my personal vehicle, and our business vehicles. I have had nothing but great experiences with them. I recommend them to my clients and friends.Service: General repairs & maintenance
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March 2023 by Aj Birmingham
Very helpful and kind people. Had an emergency problem on a road trip and they were able to get us in and fixed and back on the road within 2 hours
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February 2023 by Alex Holschwander
On our travels back from Florida started to hear a clunking sound coming from the rear of our 03 express van high top. We couldn't figure out if it was the differential or something else. Ended up spending the night in a hotel since everything was closed at 8pm. Made calls around to multiple shops, C & J said they could get us in. Once we limped the car over they put it up on a small lift just to start looking at it and allowing the other lift to finish its work. They found a leak coming from the differential. We assumed the diff was empty and maybe that went. After about an hour they found that the driver side rear tire was missing lugs and one of the studs actually snapped. So the tire was extremely loose and could of potentially fallen off on the drive home. The service was fast, they were on point, and took the time to thoroughly diagnose the problem. They kept us informed through the entire process. Highly recommend for repairs.Service: Tires
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October 2022 by peter drake
Couldn’t ask for better service. Easy inspection appointment, was in and out in less than 30 minutes. Definitely coming back for all our service needs.
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September 2022 by Kelly Breakall
Had my state inspection done here. Friendly, quick service. They were able to fit me in the same day I called. All the employees made me feel welcome.
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September 2022 by Tazhani Richardson
Car is back to normal. Was without my car for two months taking it to different shops and no one knew the issue.I found C&J and they figured out the issue and got me back on the road within less than a week .Service: Transmission
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August 2022 by Shelly Naisbitt
My radiator blew up on a trip from DC to Raleigh. C & J fixed it right away and had me back on the road in 4 hours. All of the employees were great!Service: Engine repair
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August 2022 by Christopher Hanchey
My wife's van was having issues keeping the air conditioning nice and cool, especially in the back for our kids. After getting the run around at another shop "because the car is black, it's normal", we decided to bring it here. We are extremely pleased with the services we received. They found the problems, got the warranty taken care of so we only came out of pocket for our deductible. As hard as parts can be to get right now, they still had it finished in a day and everything is running perfectly now!! Will continue to come to them for any service we need from now on! Very friendly and genuinely care about customer satisfaction.Service: Air conditioning
