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November 2023 by Renee Booker
Caliber did a great job getting my car back to New .. Great customer service and frequent updates on progress which I found to be amazing! I hope I never have to use a bodyshop again but if I do I know who to trust to get me straight.
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November 2023 by Tanika Coleman
Caliber was very pleasant and fast with getting my car repaired. Customer service was excellent, Amanda was very sweet. I was a little concerned because I have a 2023 brand new car. Everyone knows parts are on back order for new vehicles and I thought it would be a delay. Johnnie made it very clear that he was not going to use aftermarket parts on my car and was going to try his best to get my parts. Well!!!! He did! Thank god the dealership had my parts and he was able to get them delivered to the shop in a timely fashion and do the repairs. My car looks just as good as new. They even did my alignment as well!! I just want to thank caliber for getting me back on the road and taking care of my car, Gracie. ?
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November 2023 by John Piercy
The crew were Courtney and Amanda working the front desk were amazing and Dan always kept me up to date with my car.Services: Tires
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October 2023 by Jimmy Connolly
Excellent service and great communication. My car wasn't the easiest fix they ever had and when they released part of it was a bit much for them they moved it over to a specialty place to make sure it was done right. They took care of everything even movingthe car between shops and got it all done in a timely manner keeping me informed the entire time.
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September 2023 by David Blacka
Car was clean and vacuumed after being returned to me. The repairs were superb and fixed all hail damage on my vehicle. Very impressed by the cleanliness of my car. You can tell the Caliber team takes pride and responsibility of your car while they do what they do best. Excellent customer service as well keeping me updated throughout the repair process. Highly recommend, don't think twice.
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September 2023 by Joe Bishop
What great service! Rumor had it that all body shops in town are booked and it would be months to get it in. You guys got me in in a couple of weeks. Time enough to get parts in and completed the job in 5 days.Services: Painting
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August 2023 by claire morris
Everyone I dealt with was personable, helpful and efficient. They kept me informed at each step, made sure I had a rental lined up and did a great job on making the needed repairs.Services: Painting
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July 2023 by LuvnPhx
My car was damaged after hitting a deer which u know will ruin a car. Caliber took amazing care of me. They were fast and upfront about everything. My car looks and runs like nothing ever happened. Mr. Pat Stone, and the 2 ladies at the front Courtney and Amanda and were all I had contact with but they were great and I have no doubt the rest of their team is as well. I never got the run around, they're super personable and professional. Would definitely recommend and use again for all my body repair needs. Go to the 1 on W broad st.
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July 2023 by Gayle Wilkerson
Great experience with Caliber! They have a clear understanding of customer service! I was greeted promptly when I arrived, they were friendly, knowledgeable and accommodating. They handled everything with the insurance company, I didn't have to lift a finger! I got my car back a day ahead of schedule and it looked and felt brand new! I hope my car never needs body work again but if it does, I'm taking it to Caliber Collision, no question.
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June 2023 by meredith herrera
My Tahoe was hit in a parking lot and the work Caliber did was A+ and also efficient. Customer service was a pleasure to work with as they are friendly and very communicative. They took the stress away from a stressful situation. I would highly recommend.
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June 2023 by Dave Kolmer
I selected Caliber from my insurer, and am so glad I did! From start to finish, it was a terrific customer service experience, and they did a terrific job on my car's needed body work...looks good as new! I'd definitely take my car here again if needed.Service: Body & Trim
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June 2023 by Lori Russell
Highly recommend this shop if you are in an accident. They made it super easy from start to finish. Brian worked on my car and was easy to communicate with along the way and did an awesome job.Services: Painting
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May 2023 by Bob H.
My car was struck twice, in the same incident, by an impaired driver. My insurance company, subrogated to my interests, took over resolution of the claim. I took my car to Caliber Collision. Caliber Collision worked closely with my insurance company and ensured that only original parts, and not secondary market materials, were used in the repairs. A specific Caliber Collision staff member kept me informed as the repairs progressed, and the work actually was completed ahead of schedule. Each replacement part was indistinguishable from the original, and the new painting was simply remarkable. Should I need automobile body repair services in the future, I definitely will return to Caliber Collision.
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May 2023 by Connor Jones
Courtney and Amanda at the front desk were some of the most kind and helpful ladies I’ve had the pleasure of working with. Went above and beyond for me to make sure my first time working with insurance was as easy as could be. This location is a 10/10 thanks to the staff.Services: Body & Trim
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May 2023 by NyAsia Shaw
Shop was amazing and very clean! They kept me very informed. Even called me to let me know my tire had a bubble and if it wasn’t for them idk what would have happened while driving on that tire. Love working with them and highly recommend
