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January 2024 by Adam Aceino
You’d think that a hospital would be the perfect setting for Chik-fil-a’s signature friendly service. But the majority of the staff are rude, unfriendly or incompetent. Simple orders like “half sweet, half unsweet tea” confound the cashiers. No refills and they’re usually out of something.
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December 2023 by Drake D
Chick fil a in Richmond Virginia
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June 2023 by Sarah Story
Thank you JJ for your bright personality and putting a smile on my face after a very long shift. Something so simple like a pleasant exchange can go far in our hospital!
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June 2023 by Lily O'mara
The attitude of the young girl at the register was uncalled for, and she refused to give me two extra sauces when I asked. I would think that a chick fil a at a hospital would have nice people on the register but apparently not. I’d rather not get attitude when I’m already in the hospital so I will not be going there anymore.
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June 2023 by Hope Wagenbaur
JJ is the man! After a tough day on the job, he will bring a smile to your face!
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May 2023 by Tameaka Washington
J J was amazing. Chick Fil A has no idea who they have working for them. He goes above and beyond to make sure customers are satisfied. I will definitely be back.
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May 2023 by Kevina Turner
I had terrible experience the customer service from the two young ladies working at the register was HORRIBLE, RUDE AND NASTY! I wish there was a no star option because 1 star is not deserve with the CUSTOMER service and piss poor attitude I received from Cassidy this morning!
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May 2023 by Caleb Kormanec
Chic-fil-a should be embarrassed to have their name on this place. Horrible service, horrible food, horrible place.
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April 2023 by John Taylor
Fast service! JJ was super kind and considerate!
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September 2022 by Teresa Orrock
Cashiers were very rude. Frosted lemonade was sour
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August 2022 by Joseph D
This location should do so much better. The food is fine, however the service (which Chick-fil-A is known for) is bad. It's in a *hospital* and I can't count how many times I've seen cooks not wearing masks over their faces (not safe and against policy). The employees do not seem to either care or know better.Location is certainly in need of re-training
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August 2022 by Rice Lot
I work in the hospital, , I avoid this place the people aren’t friendly and they touch the tops of the cup with no gloves and act like you’re bothering them just by existing if I can do 13 hour shift and still be pleasant you can do 8 hours and treat people with the same respect.
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August 2022 by Kasey H.
This really shouldn’t count as a Chick-fil-A on google maps….it’s in a hospital and is not accessible to the genera population
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July 2022 by CHANNA SMITH
This location is not very accommodating. Where is that great " customer service". And also didn't bother to include plastic ware for the salad they couldn't prepare to our liking.
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July 2022 by R Thomas
This isn’t your typical Chick-Fil-A. Terrible customer service wish the employees would find another job. I had to go off on one of the cashier. She was a young girl full of attitude. No one is making them come to work. They picked a customer service job.
