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December 2023 by Cheryl Sporn
Not only great clothing, but a friendly, helpful sales crew. They're always glad to assist but no pressure.
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October 2023 by Tamara Slade
Great experience shopping last night for 25th wedding anniversary! Thank you again ladies?
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January 2021 by Joan Robinson
The ladies in this store are awesome. Shirelle has become my stylist. She knows exactly what I want and what looks best on me! Each lady is so personable and helpful. It is a pleasure and joy to shop there!! Love my Chico’s at Short Pump!
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November 2018 by Georgia Roberts
Chico has become my favorite shop. The River Road Shop has great selections.
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October 2017 by Marilyn S.
This is one of my favorite stores. The Short Pump Mall location has a much larger selection of clothes than my local BR. It's definitely worth the 2 hour drive to shop at this mall. I have to stop by here every time I am in Richmond.
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May 2017 by May Marsh
I have gone to short pump a number of times to shop at chico's to find it was closed. I wasted a lot of time to drive there. I think regular customers should have been notified.
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September 2016 by Lisa White
I just left the Short Pump Store and had a terrible experience. I was shopping with my elderly mother and the sales woman was extremely disrespectful. Her tone was condescending and impatient when speaking with my mother. When my mother told her she was done the sales woman announced in a very loud voice, "oh, are you dismissing me? "I just can't win with you." I was shocked and embarrased for my mom. We typically shop at the River Road store and have always been treated with the utmost respect. We will never go back to this location. I wonder how this sales woman would feel if her mother was treated this way!!
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February 2015 by Karen Weeks
The ladies in this store are wonderful. They help you in any way and suggested that since they didn't have my size that we should order and I could bring back if it didn't work. I had the best time shopping and I'm not a shopper. THANK YOU LADIES for all your help and the fun we had!
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February 2015 by Rosie R.
Great customer service; however I bought a suit for an interview from this store and they left the sensor on!! I have no idea what I am going to do, and its really unfortunate because the suit fits like a glove!
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December 2014 by Donna Hines
excellent!love the quality and complete outfits I can leave with.
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January 2013 by Will J.
Banana Republic Short Pump 40% off the lowest price sale you can't beat that.spend. With the best sales person and a great sale added up to a good deal.
