Clock Shop of Richmond Ltd. is a wonderful place known for its fantastic and amazing service. The staff are extremely knowledgeable about clock repair and are nice, friendly, honest, and helpful people. They provide great care for precious timepieces, from old family clocks to newer models, getting them into excellent running order and bringing them back to life. Customers report that the technicians are patient, never give up on a challenge, and are upfront about repair timelines. The shop has fixed clocks while owners waited, often providing helpful lessons about the timepieces without charge. They are described as awesome and a highly recommended go-to shop for all clock repair needs, where clients feel pleasantly surprised and well-treated, never embarrassed. The service restores the lovely sound of cherished clocks, creating grateful and loyal customers who will definitely return.
I couldn't afford to get my pocket watch fixed, but I have to say these people are extremely competent and easy to deal with. I would absolutely recommend them for clocks and watches.
November 2025
Anna is a treat. She very energetic and down to earth. She adds pep to the place. She knows what she's doing and she loves it. It was a pleasure working with her. I took in a clock I treasure but had given up on and Anna brought it back to life.
August 2025
FINALLY got my watch to fit properly, owner was SO friendly and helpful, I wish I needed more clocks!
