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June 2025 by Omari White
Awesome customer service, verbiage was easy to understand and the repairs done in a really timely and efficient manner. Definitely look the up.
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June 2025 by Ron Conner
My daughter took her laptop in to get the cracked screen repaired. The replacement screen was not put in properly based on having a small budge around one of the edges. A few days later, the screen cracked where the budge was. She took it back to them and they would not guarantee their work even thought they told her that it had a 1 year guarantee. They did crappy work and do NOT back their work. Save your money and go to another repair place.
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June 2025 by Ash Jr
They get the work done and at same time, a bit expensive. We had to get soldering done on a very small piece. We had to help them think through the connections. Folks managing it are very good, with customer service, no complaints on that.
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June 2025 by Clarence Mickins
My first visit to Computer Cave was just an super experience.These guys are awesome the fix my issue right the first time an just made me feel so welcome. I’m telling you this is the place for your computer ,tablets etc.repairs please give these guys a holla you want regret it.
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June 2025 by Penny Harrison-Latham
This is the go-to place for computer fixes. I have searched for almost 10 years here in C-ville to find a good, trustworthy repair service. They are excellent!
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June 2025 by Joisha Jenkisn
Greatly appreciated they was very nice. Any question I needed to be answered. They put in time to explain everything very nice people. They got the job done within one day. Best experience.
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June 2025 by Stellarwells RVA
AMAZING PLACE! The guy who helped me (I think his name was Mike) kept it real the whole time and treated me like a real guy. He talked to me about all my computer stuff giving recommendations and helpful tips. I was supposed to pay $180 but he was right there the whole time and he said it was a small fix. It just being a screw knocked loose and he said I didn’t have to pay! I tipped because of the great service and minimal time and my computer is the most beautiful thing thanks to the COMPUTER CAVEE!!!
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June 2025 by Kenneth Moore
Very satisfied with the results. Fixed my iPhone 12 damaged screen with a total replacement. Works beautifully
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June 2024 by Alka L.
Super attentive and knowledgeable. Their honesty was refreshing and they even lost business because they informed me the computer was still under AppleCare. They will be the first place I go for any issues in the future and they will the first place I refer people to!
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April 2024 by Sue K.
This business is absolutely the BEST! I've used them several times and each time they are professional, thorough, kind, and clearly experienced at what they do. David helped me today and he was a rock star. If you need help with any of your electronics, they will make it right. Shout out to David today! Soooo professional, trustworthy and kind.
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April 2024 by Michael Miller
Had a tricky XBox repair, replacing a faulty HDMI port. They got it fixed in a week. Much faster than sending to Microsoft plus cost a lot less.
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April 2024 by Sarah Farber
I brought my computer because it wasn't charging. They called me and told me it would be $150 for the part they would need to order so my computer could charge, so I agreed. The next morning, they called me back and told me that they actually recommended $450 in repairs in total (including $250 to also replace the battery which was almost dead). I tried to cancel all the repairs (why would I invest more money than this computer is worth?) and they would not allow it, stating I had already agreed to the initial $150 charge. To be clear, they did not have any other parts available the next morning, they just looked at it again and decided they would add more on. This felt sneeky and like they were trying to take advantage of me. They said since it would technically fix what I was asking for, I had to pay it. So technically my computer charges, but this fix won't last for long until the battery offically dies and I never would have agreed to it if they told me the full cost initially.
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April 2024 by Betsy gardner
The reviews did not steer me wrong! I had a computer that I thought needed a tweak to make it work but it was a goner. Just like dealing with a car, if you don't know about what's under the hood, you are at the mercy of the fixer so you always hope for honesty. They took it, checked it and essentially called it....it was dead from likely a power surge. It could have been fixed but cost was higher than the value of the computer itself. No upselling, no pressure and just straight up good service. Highly recommend them for being thorough, no-nonsense and honest.
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April 2024 by Joe Mahoney
Great service + fair pricing + knowledgable personnel= tremendous customer experience.Even though Macs are known for their quality and dependability, once in a while there's a glitch. Computer Cave is the best in the city for Mac service. Go there.
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April 2024 by Kurt Steinbock
I took my brand new MacBook Air to the Cave. The big, frustrating hitch was that I could access only one of my two email addressed in Outlook. It took one of their experts just minutes to solve the problem I had been struggling with for hours. Great, friendly, EXPERT help--highly recommended.
