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September 2023 by Renee D.
I really liked the aesthetics of this mall. We entered Dillards through the parking lot of a sprawling mall area not unlike many malls I've been to on the East Coast. But once we shopped there and ventured out into the interior, it was an entire courtyard of outside space where you navigate up and down several corridors and two levels of stores and restaurants. The grounds are beautiful and you can shop all of your well known favorites here plus shops I had never heard of. We made stops at Victorias Secret, Sephora, the Apple Store, Pottery Barn, Yankee Candle, etc and Cheesecake Factory for lunch. The only thing that I feel worth mentioning that is completely concerning is most of the walkways are paved with stones that are terribly loose and at times dangerous. A lot of them literally tip up when you step on them which can cause you to lose your balance especially if you're not paying attention.
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August 2023 by Devaneé T.
Beautiful outdoor shopping mall. You are guaranteed to find what you are looking for here. They have an Apple store and all. Friendly staff throughout. Quick service. Definitely stop by!
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May 2023 by Ramos Brooks
Subpar clothing. The selection can’t compete with competitive stores.
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April 2023 by Brittany I.
One of the best malls we have ever been to. The facility is very well put together and well kept. Staff was very friendly throughout and there were several activities for children. One of our favorites was the train, though it can be quite costly. We had an amazing experience taking Easter pictures and was pleasantly surprised when we realized that the Easter bunny was fluent in American sign language. This location has many great stores, activities, and restaurants. I would both return and recommend.
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April 2022 by Lindsey V.
I love this mall, I think it's so cute! I come all the way from Charlottesville just to go here, because they have so many stores and restaurants nearby. I was pleased to see that it had many of the classic "mall" stores such as Victoria's Secret, Pacsun, and H&M. I really recommend going here on a nice sunny day because it is an outdoor mall and it's absolutely beautiful when it's nice outside, with cute decorations like water fountains and such. There are several places to eat in the mall as well as in the surrounding area, so it's convenient to come here for a nice shop and dine. There are also several bathrooms and places to sit around the mall, so there's no reason not to spend a few hours here! Definitely one of my favorite malls I've been to!
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February 2022 by Alek Z.
This is the kind of fun, high-end shopping center that Stony Point NEEDS to be, and maybe was at one point. Not that I'm a huge fan of these high-end places, but you actually see people at Short Pump. It's a nice way to go with friends, you don't even really have to buy anything.
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August 2021 by Stephen J.
Short Pump Town Center is the premiere town center in Richmond. There are great stores at this town center for the family. Ample parking and the design of the town center, allow for a walkable experience for non shoppers and shoppers alike.
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April 2021 by Harrison T.
I've been going to Short Pump since it first opened, and continued going through every facelift , re-design, and now thru the pandemic. Its the best mall in the "Richmond" area for shopping at all price points. Now with COVID, the mall's store hours have changed to closing much earlier than before, but the restaurants nested within the mall have their own hours of operation. Its nice to see they've added more community spaces for people to sit outdoors, like two gas fireplaces under a rotunda, where you can sit and enjoy the fire. There are also turf areas for kids to play while you have a hiatus from shopping (Unsure if open during covid).One place I do mourn still, now a year later, is our Nordstrom store. Nordstrom was an original resident of Short Pump mall, and it unfortunately perished in the pandemic. That front lot is still vacant, and I sincerely hope Saks off 5th decides to relocate from the dying Stony Point.
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January 2021 by Brandon H.
Great place to visit in the fall/winter!Short Pump Town Center is always kept in pristine condition with well-manicured landscaping, a good array of retailers and restaurants, and ample seating.
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December 2020 by Lauri W.
Updating my review to reflect the current pandemic. I have been avoiding going out unless absolutely necessary. This weekend, that absolutely necessary time came! I had an Apple store pickup which meant that I found myself (briefly!) at Short Pump on a Saturday... during Christmas season AND a pandemic. I felt ok about it because A) it was a quick trip and B) I didn't have to physically go into a store. The mall has done a great job with precautions. Some stores are sadly closed (H&M), but others have a system in place. Many of the stores have adopted the mall's Spot Holder system, where you reserve a spot in line to get into a store on your phone. You can pre reserve a time to shop. I love that concept, even though I didn't have a reason to try it. I'll write the Apple Store its own review, because they deserve it (Spoiler alert: corona system is the best I've seen). But the stores at Short Pump as a whole are doing a good job IF YOU MUST go to a mall during a pandemic. The aspect that needs improvement, are the guests. We saw PLENTY of guests either without masks or with their mask not covering their noses. My mom and I developed a funny little red light, yellow light, green light system that we would say whenever we saw someone ahead with no mask (red) or their nose exposed (yellow) to adjust our route to avoid those people. There needs to be security managing this so that everyone feels safe. And if you don't want to wear a mask, then I guess you need to do all your Christmas shopping online! Period.
