CVS Pharmacy® in RICHMOND is a convenient and reliable option for managing your pharmacy, health, and wellness needs. The store is open 7 days a week, making it easy to fit your schedule when you need a prescription refill, vaccinations, personal care items, or even a toy for your pet. Customers appreciate the weekly deals and the ability to save money by joining the ExtraCare® program, which offers personalized discounts and rewards. Many reviewers have had positive experiences at this CVS location, with the pharmacy staff providing helpful advice and being accommodating. The store is described as neat, organized, and well-stocked, with a wide variety of products available. However, there have been a few instances of poor customer service, such as a security guard making an insensitive remark and a pharmacy staff member hanging up on a customer. Overall, CVS Pharmacy® in RICHMOND aims to provide a one-stop shop for your healthcare and wellness needs, with time-saving options like same-day delivery and free in-store pickup. While the majority of customers have had satisfactory experiences, the store may benefit from ensuring consistent, courteous service across all interactions.
I'd recommend filling prescriptions elsewhere, if you can. I've been shunted between multiple lines three times now - it's been nearly half an hour waiting. Calling is no better. Placed on hold for 10 minutes and then got hung up on.
August 2026
The pharmacy hours aren’t right. Call to confirm.
August 2026
The CVS employees were very accommodating and efficient.
