CVS Pharmacy® in Richmond offers a reliable and convenient shopping experience for pharmacy, health, and wellness needs. Most locations are open seven days a week, making it easy for customers to access prescription refills, vaccinations, personal care items, and healthier snack options. The pharmacy emphasizes value with weekly deals and the ExtraCare® program for personalized discounts and rewards. Customers generally report positive experiences, often praising helpful associates and pharmacists. For instance, one pharmacist notably reduced a medication cost from $511 to $41 using a coupon. Many shoppers appreciate the pleasant atmosphere and the support received during their visits. However, it is acknowledged that the pharmacy can be quite busy, leading to longer wait times, especially when customers are unaware of their insurance details or when they purchase non-pharmacy items while in line. Despite some negative reviews, many feel that the staff is friendly and deserving of kindness, particularly given the challenges posed by high demand and staffing issues. Overall, CVS aims to provide a supportive environment where “healthier happens together,” making it a go-to choice for many in the community.
The pharmacy staff is rude, unhelpful, and just plain obnoxious. I get that the job is tough, but they should probably take it out on someone other than their customers.
Use a different pharmacy if you can.
June 2025
One of the more competent cvs pharmacies. They seem to move the lines alot faster than most other ones. Not always the friendliest service but they get it done so I guess it's a win 🤷♂️
May 2025
It's a drug store. You buy your prescription drugs here & more.