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February 2024 by Gem Stone
The sign on the door says the pharmacy closes at 8. Went inside at 7:30 and they were already closed.
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February 2024 by Destiny Flem
Find a new CVS. Go to walgreen across the street.
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January 2024 by Jordin Cotman
Walked in the pharmacy right before they were closing the gate and they denied the retrieval of medication…As a patient that is picking up medication, the least you could have done was provided the medication especially since I came 30mins away to retrieve someone else medication because they needed it before going out of town which they just contacted them today about it being ready after they had to wait for it …Society have really lost the “empathy” in healthcare especially when all you had to do was give me an medication that was already done…Shame on the actual pharmacist because the pharmacy technician really wanted to get the medication
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December 2023 by Laisha Bowen
As a loyal customer, I was shocked by the treatment I received.I was browsing the store, taking my time to carefully review the coupons, which I found to be somewhat misleading. I was trying to understand them to make the best purchasing decisions. During this time, two associates approached me, seemingly to offer help. However, when I actually required assistance, they were unable to provide any meaningful support.I felt rushed to check out, and the manner in which the associates insisted on handling my items, citing the mix of small and large items as a reason, was both unnecessary and uncomfortable. It was particularly disheartening that they didn’t honor the coupons I had.This treatment left me feeling discriminated against and hastily pushed out of the store, contrary to the welcoming and inclusive environment that CVS professes to provide for its customers. The actions of these employees not only represent a failure in customer service but also raise serious concerns about racial profiling within your store.I urge you to investigate this matter thoroughly and take appropriate actions to ensure such incidents do not recur.I look forward to your prompt response and resolution to this matter.
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November 2023 by Jessica Golding
Spent over 30 minutes on hold trying to call in a pediatric prescription before I was hung up on by the pharmacy staff. When I called back the pharmacist told me he was too busy to take the prescription over the phone but this conversation lasted longer than it would take for him to write down the prescription. Can’t imagine how they treat their patients if this is how they treat providers.
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November 2023 by Seth Christman
Most incompetent pharmacy I have ever had the displeasure of dealing with. Routinely late on prescription filling and frustrating customer service. Do better
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November 2023 by Gmail User
Why is the drive through always closed? Almost seems intentional at this point. Drive thru is frequently closed, resulting in ridiculously long, slow-moving lines inside. It’s annoying and a waste of time.
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October 2023 by B Hurley
This place is chronically understaffed. 4 out of 5 times you come there’s a handwritten sign saying the drive through is closed. Then you go wait in a long line inside.
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September 2023 by Jasmine Burrell
Worst customer service I’ve ever received at a pharmacy. A clear case of just simply not caring. Getting answered to my questions was like pulling teeth. The pharmacy techs were more engaged with each other than the actual customers
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August 2023 by Patrick Uhazie
Most incompetent CVS I’ve ever been to. From the pharmacy that miscounted my medication for an international trip, to the cashiers who have twice lost our packages, this place is so poorly run. Fortunately I can walk across the street to Walgreens, but if you absolutely need to use CVS PLEASE go to a different one!!
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August 2023 by Lathem Koerner
Truly the worst CVS in America. A rare combination of rude and incompetent staff, who have lost prescriptions multiple times.
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July 2023 by Amanda B.
If your require medication on a regular basis you should just transfer to Buford Rd Pharmacy. Support a local business that's actually efficient and gets refills filled when they're requested. Somebody with a serious medical condition could die waiting for this pharmacy to fill your prescription.
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July 2023 by Colleen Grady
Absolutely the worst pharmacy in America. Staff is not kind and there is a consistent wait, sometimes lasting longer than an hour, either in person or at the drive through. I have never had a positive experience
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June 2023 by Kavante Davis
Hassan was Very helpful and went above and beyond to help my needs! store looks much cleaner
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May 2023 by L H
Waiting 45 min in line for the drive through isn’t unusual. Can’t bail on the line because you’re walled in once you get past a certain point. Literally the only place I’ve had mess up a script - tried to tell me I was a “seeker” and luckily my doctor called them and set them straight. I don’t think that particular pharmacist is there anymore but man they are really good at hiring incompetent staff. At least they answer their phones, I’ll give ‘em that: