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January 2024 by Runa Pervin
I got appointments for my family to get Covid vaccines. They canceled at last minute and asked me to make appointment to another CVS.
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January 2024 by Edward Garrison
I think they are out of business. Please go anywhere else.
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October 2023 by shantasia waddy
The front store women Taylor and Alexis are wonderful they are the only reason i still come to this CVS even tho often enough i hear people being rude and saying inappropriate things to them specially about the pharmacy being backed up or shut down early or for the rest of the day still they apologize on behalf of the pharmacy, everytime i come in they are working and greeting staff they know what there doing and how to solve almost every issue that comes there way. these women definitely deserve a raise.
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October 2023 by Jennifer Sherman
This pharmacy is completely unorganized and not managed well. Go somewhere else
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July 2023 by Jonathan “Thirteen” Woollard
Quiet and clean with a fairly good selection
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April 2023 by Dianne Bowen
Very nice store
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February 2023 by Luisa Rodriguez
Close before the closing time which is 9 PM and I went at 8:36 PM
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January 2023 by Jessica Reiter
I had to transfer my medications here due to the fact that my insurance company no longer covered Walgreens. This pharmacy is extremely disappointing in many aspects. It seems like no one wants to answer a phone and when they do they leave you on hold for a long time. In my opinion, I believe they hope you are going to hang up so that they do not have to deal with customers. The employees are unprofessional and just rude at times.
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July 2022 by Charles Bracey
I witnessed seven customers that came in as well as myself to pick up medicine that was supposed to be filled but they were not. Not a problem I’ll just stick with the CVS on Forest Hill & Westover.
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June 2022 by Amy Stroud
I had to change to CVS due to insurance and I have never had such disgust for a company. They've only gotten my scripts right ONCE IN 4 MONTHS. OH! and do not call unless you have 20 mins to be on hold. The front ladies are friendly, but of little quality assistance as they don't check to see about all your scripts that are ready, making me having to make a second trip 3xs now.The pharmacist is a joke to where even my Dr faxing scripts several times before they say they finally got it. The app is also a joke if you need anything delivered and use your FSA account to pay because they (FSA) don't allow delivery and the app doesn't allow for a secondary way to pay for the delivery. When I called customer about this issue, they told me to call the store. The store, in a very rude way said they have nothing to do with the app, so we did a 3 way call and they actually were denying either could help me.Now, today after using my lunch to avoid 530 traffic, I have to go back to pick up yet another overlooked script!!!I'm done. Moving all my meds to Rite Aid, further away but with better customer service.
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March 2022 by Alee Jordon
I called for a price check on a prescription the doctor called in. They told me they needed to contact the doctor and put me on hold. Came back a few minutes later to tell me and told me they’re still checking into the price…. It’s been 14, mins this time, and counting…. I’m 12 weeks pregnant and have had a migraine over 24 hours.
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December 2021 by EmilyB Bernard
Took under 10min to have an inhaler.Rx transferred and filled. Pharmacist was nice. Customers normal.. 1 no mask guy but he.was just a pickup.. No loud music or any actually (not a fan of Xmas jingles) Automatic doors functioning.No problems parking. The area looks sketchy but it's not...just a few people hanging in front and a little trash in the parking area.Drive thru is closed.
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December 2021 by Linda Cheatham
I came to pharmacy drive thru at 930am today and it was closed. I came back this evening and have been waiting in line for an hour and there were 4 cars in front of me. I am leaving and will have ALL of our family's prescriptions transferred.tThe is the WORST service ever!
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December 2021 by Dtroya Epps
This is the absolute worst pharmacy in Richmond. They are uncoordinated and unprofessional. If you can go anywhere else you should
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November 2021 by Chuky Martinez
very friendly an good costumer service
