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July 2023 by Tae Aubrey
I called them in the morning for a last minute inspection and they were able to take me in at 12 p.m. Came in at 12:02 and was out by 12:25. They did my inspection and fixed every issue at had in that time span( needs a brake light, windshield wipers, and a bulb ). Great customer service and the workers were very friendly. A little pricier than what I’m used to but I’m a little on the cheap side. Highly recommend !
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May 2023 by Michele V
I usually don't post reviews....We have been coming here for over 15 years. They have always been super honest, friendly and professional. Jerry Devoss doesn't mind taking the time to explain what's going on and is able to give some options depending on the situation. I trust their work and never feel like I'm being talked down to or taken advantage of. This is really nice family owned business.Services: Air & cabin filter replacement
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May 2023 by Aria Kumar
My check engine light was on so I went to them to get it checked out. They couldn’t see anything wrong with my car (when there WAS something wrong) and then proceeded to charge me $97 dollars for investigating it and doing absolutely nothing to fix it. The next day my battery died and the check engine light came back because they never actually fixed the problem only just manually got rid of the light. When I called them about it, the owner was extremely rude and defensive about it!!! I ended up taking my car to a different auto shop for a battery replacement and they immediately figured out the check engine light issue and fixed the simple root cause of it for me WITH NO CHARGE. I do not recommend this place at all especially because they’re rude when you’re unhappy with their service.
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May 2023 by Enes Kalinsazlioglu
This is an honest mechanic which is rare these days. They also have 10% off for VCU students.
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March 2023 by Jonathan Lowery
I always come to get everything done here! They are trust worthy and price friendly. Ask for Nick!
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January 2023 by Lawrence H.
I took my daughters car to Jerry and Nick to check a noose in the front end. They quickly diagnosed the issue and found parts and set up the repair so she would be able to get back to college. They also did inspection and oil change and checked timers and fluids to ensure the car was safe for travel. Prices were very reasonable and fair. This business is very reliable and I trust them with all of our vehicles.
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October 2022 by I-C Woodson-Tabor
God Bless them! I called in the morning because my brake light alert came on during my roadtrip. Jerry(?) told me to arrive at 2pm. When my husband and I got there Nick drove my car in and tested my lights.OF COURSE THEY WERE FINE!But no worries, Nick examined the brake lights and replaced the troublesome one.Quick! Friendly! Inexpensive!
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September 2022 by Katie Leal
Quick, reliable service every time. Super friendly and will not take advantage of you.
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August 2022 by Jerry J
Top notch business! I had a sudden trip to take and my tire pressure light came on. At a time where ********* shops are booked and have a lack of help, they saw me on the spot and assured me I was safe to travel. Strong customer ********************** the moment you enter the shop. Excellent!
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August 2022 by Jerry J
Top notch business! I had a sudden trip to take and my tire pressure light came on. At a time where ********* shops are booked and have a lack of help, they saw me on the spot and assured me I was safe to travel. Strong customer ********************** the moment you enter the shop. Excellent!
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July 2022 by Ethan Friedman
Had my state inspection done in 20 minutes! Very friendly and helpful staff
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July 2022 by Jerry Jones
Top notch business! I had a sudden trip to take and my tire pressure light came on. At a time where most auto shops are booked and have a lack of help, they saw me on the spot and assured me I was safe to travel. Strong customer service the moment you enter the shop. Excellent!Service: Tires
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June 2022 by Amy Ruggles
I took my daughter's car to DeVoss Auto to have the brake pads replaced. She had her oil changed at a local Jiffy Lube last month and was told that all four of her brake pads needed replaced and that it was urgent they be replaced soon. I went into this family-owned garage this morning fully expecting to pay for a complete brake pad replacement imagine my surprise when Mr. DeVoss told me that my daughter's brakes were fine. He said her brakes would pass a state inspection and they should be good for at least another year.! Talk about honest! So thrilled to have found this garage in Richmond, Virginia. It gives me such peace of mind knowing that she can take her car to have it serviced and not be cheated.! What a treasure to find in today's day and age.Service: Brakes
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March 2022 by Lucy Yen
Went in to get a last-minute state inspection. There was some miscommunication about the drop off time, but they were professional, courteous, and still managed to take care of my car today. Even though I no longer live close enough to choose DeVoss on a regular basis for my car needs, it's great to know that they still maintain the same exceptional level of service as always. Thank you!
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January 2022 by Cory Wright
I've used DeVoss several times over the past few years and they've always been friendly, honest, and on time. I feel fortunate that we have them in the neighborhood.
