DICK'S Sporting Goods in RICHMOND is a one-stop shop for all your sports, exercise, officially licensed, and outdoor equipment needs. The knowledgeable staff and service teams are dedicated to helping customers find the perfect gear, from baseball gloves and bikes to golf clubs and fishing equipment. The store carries a wide assortment of top-brand footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment, offering the lowest prices online and in-store pickup. While the store is generally praised for its excellent customer service, there have been a few instances of frustration. One customer reported an understaffed shoe section, leading to a difficult experience. However, other customers have had the opposite experience, with sales associates like Maddie and Cam going above and beyond to assist them in finding the right products and providing exceptional service. Overall, DICK'S Sporting Goods in RICHMOND is a reliable destination for sports and outdoor enthusiasts, offering a wide selection of high-quality merchandise and knowledgeable staff to help customers find the perfect fit.
Staff was friendly and attentive. Good selection of most items. Very small selection of sleeping bags. Only had 1 brand in stock to choose from.
May 2025
overall good store. Set it closed at 9, but was closed at 8.!!
May 2025
The store was understaffed in the shoe section. It was the most frustrating experience I’ve ever had at this location. And I shop there often. This was between 6:30 and 7p. I had to leave do to not being able to get to get and try on shoes that I wanted to purchase.
