DICK'S Sporting Goods in RICHMOND is a premier destination for all your sports, exercise, officially licensed, and outdoor equipment needs. The knowledgeable staff and service teams are dedicated to helping customers find the perfect gear, from baseball gloves to fishing equipment. The store carries a wide assortment of top-brand footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment, ensuring customers can find the lowest prices online and pick up in-store. Customers consistently praise the exceptional customer service experience at DICK'S Sporting Goods. Employees, such as Ethan, are described as friendly, patient, and helpful, even with the smallest of tasks. The store's popularity is further bolstered by the high-quality merchandise and overall appeal. While the store is generally well-stocked, some customers have noted that certain popular items may be out of stock, while less popular items are in abundance. However, the staff is commended for their willingness to assist with returns and exchanges, ensuring a seamless shopping experience. Overall, DICK'S Sporting Goods in RICHMOND is a go-to destination for sports enthusiasts, offering a wide selection of quality products, knowledgeable staff, and an exceptional customer service experience.
Terrible customer service at this location. I highly recommend going elsewhere.
August 2025
Helpful and kind employees. Got new hoka shoes. Nice selection.
July 2025
The 5 stars are for Nieyell!! The store is usually mid, nothing to rave about. But today Nieyell was very patient and helpful with me and my son! Awesome job Nieyell 👏
