DMV- Richmond Central Customer Service Center
Hours:
2300 W Broad St, Richmond VA 23269 Hours
About DMV- Richmond Central Customer Service Center
The DMV-Richmond Central Customer Service Center offers a highly positive experience for visitors. Customers praise the staff for their kindness, patience, and excellent customer service, with many noting the helpfulness of individuals at the info desk, counters, and security. The staff are described as efficient, knowledgeable, and willing to go above and beyond to assist, even helping with difficult situations and system glitches. The online appointment system is appreciated for making the process smoother and quicker, although some suggest the website could improve by listing all required forms. Visitors find the office well-organized and capable of handling various services, such as transferring tags, titles, and obtaining farm tags, often completing transactions faster than expected. Overall, this DMV location is considered one of the best, delivering fast, friendly, and effective service that encourages customers to return.
Most Recent Reviews
June 2025
Fantastic DMV experience. Thank you to Kena at the info desk for going above and beyond. And thank you to Khadijah who was at window 1 for the excellent customer service.
June 2025
DMV on Broad Street was excellent. They were able to take care of business that the Laburnum location could not. Thank you so much for the great customer service.
July 2024
The first time I have been in and out of DMV in 50 years ?!! 15 min. Total. A wonderful day ☺️
More Comments(196)
- Richmond, Virginia