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August 2023 by Dominic Travis
Worked with Rose and she was wonderful! Very responsive and answered my many, many, question patiently as we worked to create an engagement ring. Highly recommend!
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August 2023 by Melissa D
Was looking to have a custom piece of jewelry made and after some googling found Dransfield Jewelers. I'm so happy I decided to go with this place. The pendant Rose created for me is just what I envisioned. It came out beautifully and she was a pleasure to work with. It did take longer than I expected but I still say 5 stars cause good things do come to those who wait, I absolutely love it! I would definitely use them again and recommend them to anyone.
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June 2023 by Kristin Arnoldi
Dransfield Jewelers has unbeatable customer service. They will help you create your dream piece of jewelry! They go above and beyond to make sure all your needs are met. If you are in the market for any jewelry, they are the ones to call. I highly recommend them for all your jewelery needs! (They can even jump-start your car in a pinch!)
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April 2023 by Lucas Wyckoff
Rose did a custom piece for me. Not only did she bring to life what I had in mind, but the process and communication AND the final product was absolutely amazing!! Best jeweler around. Highly recommend! Everyone else that works there is nice and helpful as well! I won't go anywhere else for jewelry ever again.
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March 2023 by Jonathan Neeley
Rose at Dransfield did our engagement ring and wedding bands, and she was easily the best vendor we worked with throughout the whole wedding experience.Rose was attentive and understanding, appreciating both the smallest differences in detail between rings we were interested in as well as the reasons a person might prefer one over the other (or change their minds a time or two). She was patient, as we went back and forth on our decisions multiple times. She was very good at her craft, creating something that in the end became what my wife now calls her most cherished earthly possession. She was generous, offering to engrave our bands for free. And, maybe most importantly, she was kind and laid back.We were handling our wedding bands during the same time we were booking food and photography, deciding on flowers and seating arrangements, and fielding questions from everyone about how it was all going, what we were planning for this, and what we would do about that.Rose could have added more stress to what was already there. Instead, every time we went to see her in the months leading up to our wedding, we felt a breath of fresh air. A+
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March 2023 by August McCarthy
I stopped in just to get my ring size and told them I wasn’t buying anything. They were still very helpful and didn’t care that I wasn’t planning to spend any money.
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February 2023 by Shelby Hancock
Wow. Where do I start? To start, this is a long time local business who has now shifted ownership to 2 absolutely incredible women who really know what they are doing. I had the pleasure of working directly with Caitie, a co-owner and jeweler. She was knowledgeable, but most importantly, she was so amazingly helpful. I went in wanting a small piece to mark the end of a really emotional time, and Caitie worked with me to make what I had turn into what I wanted. Not once did she try to upsell me or swindle me into spending more money than I was comfortable spending. She spent quite a long time crunching numbers and figuring costs to make something I absolutely adore. On top of that, she and all of her staff were unbelievably kind and supportive. The result is a high quality piece of jewelry that I am absolutely in love with and will absolutely be returning. YOU DEFINITELY WANT TO GIVE THIS PLACE A SHOT!
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July 2022 by Christopher Foss
My wife and I were passing through Richmond and needed our wedding rings resized. Even though our needs were relatively inexpensive process for a jeweler, we felt highly valued during every interaction. All of the staff were positive and polite, the jeweler explained the process to us, and they stayed in contact with us, even though we were out of the country. I would go there for my jewelry needs if I lived close (I live in the midwest).
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March 2022 by Thomas Lloyd
I’ve had serval pieces designed and fine tuned to what I wanted. I was very happy with everything I have ever purchased and my wife was ecstatic with her jewelry. 25 year customer and not done yet
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September 2021 by Ryan Danko
I will not work with another jewler in Richmond
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April 2021 by Jamin Sheard
Don worked with me to design a custom engagement ring. The process was meticulous and Don's attention to detail and flexibility helped bring my vision to reality resulting in a one-of-a-kind piece that took my now Fiance's breath away. I can't recommend Don and the craftspeople at Dransfield Jewelers enough. My Fiance's reaction was priceless and so is the quality and service Don and his team provided. A++
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March 2021 by Chris Tinsman
Great people, Awesome service, Best in Richmond!
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December 2020 by SFMC Admin
The team at Dransfield is absolutely second to none. I called Don with a completely custom order that needed to be the most special gift, but I had only a couple of weeks' turnaround time. Exactly when promised, I picked up a stunning pair of cufflinks that were so much more beautiful than I could have imagined. The entire customer experience was remarkable, and I only wish I'd discovered their lovely little Cary St. shop sooner. I understand they'll be moving to a virtual storefront in 2021; but I have no doubt that the customer service will still be outstanding in every way. Richmond, let's keep this amazing family in business for many years to come - they are GEMS.
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December 2020 by Chase Loomer
We had a fantastic experience working with Don and his team to design a custom ring. They were able to take our initial vision and work through the details until we landed on a final design. All work was done within the estimated timeline, and we could not be happier with the finished piece. Highly recommended!
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November 2020 by sara williamson
Wonderful local shop with highly professional artists. Kristen designed and beautifully crafted several special rings. Everett helped create a one of kind necklace to hold a personal pendant. Highly recommended quality jewelers with top notch customer service. Don Dransfield and his team also give back to the community. This place is a gem.
