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April 2024 by Ben Weber
Place is awful. Lackluster service, with no attention to detail on orders or if you got what you needed. Staff is not well equipped and doesn’t show emphasis.
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January 2024 by Marie Bonnell
Great service was waiting on by Paris she's so helpful and patient wonderful and personable! Highly recommend this location. Very clean and welcoming atmosphere!
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December 2023 by Sir B.
They open at 6am. I went there this morning at 6:12am and guess what? They don't have any bagels! Literally no bagels to sell. The lady said it would be another 20 min before they were baked and ready. 10 years ago this was a great Einstein location. Today it is dismal at best. All the tables and chairs are outside, and today it is raining. So there is nowhere to sit inside this restaurant. No food prepared to sell during normal business hours. No worries, I got a bagel from Starbucks next door. They either need to get it together or just go out of business already. They are obviously poorly managed, not prepared to conduct business and don't want customers in their store if they put their tables and chairs outside in the rain. Good luck Einstein and try something else, I hope a Panera opens here soon so I can at least get a bagel during normal business hours.
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November 2023 by Jack Ellis
Worst Einstein bros I have ever been to. And I've foolishly come here like 10 times thinking it'll be better this time (and because I live so close by and normally love Einstein's) but every time it takes them an hour to make a bagel and it is on some crusty bagel. Why do I keep doing this to myself?Edit: I want to update my review in response to the reply from Einstein bros. I had actually already filed a complaint on their site before writing this review. I have received no response as of two weeks later
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October 2023 by Julie Ballowe
One person in front of me ordered one item. One person working and actually making food. One running around looking busy. It took way too long to get a bagel. Tables and chairs have been removed. What is going on here?
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October 2023 by Lexi R.
I gave 2 stars because i've been to other Einstein's and they've been great. This one, however, has the slowest moving employees i've ever seen. Both employees acted lifeless and mumbled everything they said to me on top of that. My boyfriend and I waited about 20 minutes for two bagel sandwiches and coffee when we were the only people there. When we finally got our cold brews they were so watered down that you'd think they deliberately added water to them. I'll go back to Einsteins, but definitely not this one.
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September 2023 by Walker J
This location is in serious need of some kind of help. Not sure what to say. Better management? Better training?No seating inside. That's a shame. Very few people inside, but when I placed my order, it took about 20 minutes before getting it. And ultimately, it was wrong. When I ordered, there were clearly a couple of bagels of the kind that I wanted in the case. When I checked in with them about 20 minutes later, they said they had no more left. And that it would take 20 more minutes to cook them!So I chose something else so that I could just leave as soon as possible.I asked for well done toasting, but it did not come out that way.The staff were friendly and polite enough, but the whole operation just seems inept."Be prepared to be disappointed at this location", is what I'm thinking now, based on today's experience.Very sorry to have to write this.
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September 2023 by Townshend F.
First - they decided to forego having a dining spot. You can sit outside in the rain if you'd like. Second, don't expect friendly service. Not a glimpse of it. Third, for over $4 for just a bagel and cream cheese I would expect more than a skimpy little bagel with a skimpy amount of cream cheese. Nope. Fourth - my Diet Coke was also $4. So a bagel and a drink $8. Maybe for great atmosphere and service, sure. For a warehouse with staff who would rather be doing anything else, nope.
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September 2023 by BethAnn Greene Towell
We used eat at Einstein all the time. Now it’s a hole. No tables, no fountain drinks, and the food is not what it used to be. The vibe is totally sad!
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August 2023 by Glen MacGillivray
The food was good, but the service was incredibly slow. There were only 4 customers in the place but we still waited almost 20 mins for our mobile order. It was one breakfast bagel and a second bagel with cream cheese. Way too long!Additionally, there was no seating inside, it wasn’t that clean, and most of the chairs outside had paint peeling off, which meant you couldn’t sit on them without getting paint on your clothes.Einstein’s is good but this location needs some help. Hopefully we just caught them on an off day…
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July 2023 by Angela M.
The staff is great! Very personable and eager to help, however they do seem to have an issue with reading the orders on the screen and preparing them correctly. Their bagels used to be so good, but it seems they've really gone downhill. On this visit mine was thin, squishy (even after being toasted), and extremely greasy. On a positive note, the jalapeño salsa cream cheese is still delicious! I'm confused as to why there are no tables inside the restaurant. There's so much unused space! No chairs, nothing but emptiness and super loud echoes. They do have a few tables and chairs out on the sidewalk, but you can tell they don't get cleaned very often. Majority of them are covered in bird poo.I will not be returning.
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May 2023 by Freddy Preston
No seating inside? Employees great. Went to this store to meet up with friends. We went to a place we could enjoy a meal. They have to be losing business. Felt bad I chose this Einstein's to meet. What a waste of space.
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April 2023 by Stephen Higgins
Their special breakfast bagel sandwiches are made FRESH and worth a try.
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April 2023 by Sean Fretwell
Ok, not sure why there is no seating inside the building. Thought covid was not a thing anymore
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March 2023 by Denise L.
Great job this morning with our bagels! Bagels with a smile! Order was exactly as we ordered!!
