Elements Massage Short Pump offers a therapeutic, handcrafted, and personalized massage experience. Their expert certified therapists focus on delivering massages tailored to the individual needs of their clients. Customers have praised the friendly and knowledgeable staff, the clean and relaxed atmosphere, and the ease of booking appointments through the website. Many have described their massages as the best they have ever had, finding relief and feeling better after each visit. Peyton has received high praise for her amazing skills, leading some clients to join the membership just for her. Tamiya is also noted for her outstanding massages, with clients stating she is among the top masseuses they have experienced. Star has impressed first-time clients with her ability to relieve aches and tight muscles, leaving them feeling like a new person. Yoli is recognized for her professional demeanor and her attentive approach during massages, ensuring comfort throughout the session. However, there have been some mixed experiences. One recent customer expressed disappointment with a prenatal massage, mentioning it ended before the full time was completed. Despite this, the manager reached out to address the issue and offered to rectify the situation, showing commitment to customer service. Overall, Elements Massage Short Pump continues to be a go-to destination for quality massage therapy in Richmond, VA, with many recommending it to friends for the welcoming atmosphere and skilled therapists.
Elements Massage is a great place! Always a great experience! Lily is a great massage therapist!
April 2026
Alissa was simply amazing. She asked plenty of questions on where I needed the most help. I felt like a new person when I left. Equally Alyssa at the front was very helpful.
April 2026
Great massage. Lashonda is the best. Wonderful facial as well.
