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November 2023 by Lance Vanderborg
I know enough about cars to get myself in trouble, but with my new job I just don't have the time to work on my own vehicle.The couple of times I needed a repair, I have know what was wrong before I brought it in for an estimate, and gave this shop plenty of opportunity to take advantage, but the only thing I have ever experienced was honest appraisals and fair pricing.I am a relatively new customer and I have finally found a shop I can trust and I don't say that lightly.I will definitely be a returning customer and without hesitation recommend Elliott Automotive ?????
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November 2023 by Julie H.
Super! Professional, honest, economical, and explains issues in a way I can understand. We won't go anywhere else.
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November 2023 by Keegan Z.
I love my Toyota Camry, which is why it distressed me when I saw the TPMS light come on a few weeks ago. I reset it a few times to no avail: I just couldn't get the tire pressures to show up in the display. I was curious if my RepairPal coverage I had from CarMax would help in this circumstance and it turned out the answer was "yes", and Elliott Automotive looked like the most promising place on their list of approved repair shops. I definitely made the right call there!As soon as I made an appointment with the shop on RepairPal (no seriously, like within 10 seconds of it), I got a call from Jay, the shop owner and all-around cool dude. We talked about the issue a bit and he said I could bring it by right away, which I did. He hopped in my car just to take it for a spin and make sure everything else was working fine, and he quickly deduced it was the individual tire sensors that were the most likely culprits, and said he would call to schedule the replacement when the ones he ordered came in. Sure enough, a few days later they arrived, we set up an appointment for me to drop it off, handed the keys to the extremely nice man in the office, and a few hours later I got my car back good as new with tire pressures displayed and (most importantly) no troubling dashboard lights!One of the most stressful business-related things of moving back to an area is finding an honest and reliable auto repair place, and I am psyched to have found these guys. I buy Camrys BECAUSE they are so reliable, but if/when it does have more issues, I will absolutely come back here to address them.Overall: 5.0 stars----Pros:- The folks here are just incredibly nice, knowledgeable, down-to-Earth people, especially the owner Jay.- I got my repair covered by RepairPal, but their prices seem very fair even without it.- They don't make you wait forever for an opening, scheduling spots are available and they will work to fit you in ASAP.Cons:- Their parking lot is quite small, but they manage to move things around in such a way to make it work. Just know ahead of time that you may have to squeeze in somewhere when you come to drop it off!
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October 2023 by Logan Walker
Best auto guys I've ever had. They're honest and friendly and they go the extra mile to make sure you're getting what you need. Cannot recommend them highly enough.
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October 2023 by LINDA LUCAS
Customer service is exceptional especially employee Kit.I explain my engine issue and he was able to give me great honest free advice other places wanted to charge me.
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October 2023 by Jacque C.
We will always use Elliott Automotive -I've never trusted any auto shop more than these guys. Knowledgeable, fast, fair, honest, they always go above and beyond to keep our cars running in top shape and safely. Highly recommend!!
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August 2023 by Balsam AlQassab
This is my go to place now for anything car. I was new to the area when my car broke down and my friend referred me here. The service was unbelievable, everyone there was friendly and kind and they explained everything to me. When no one else could fix it they could thank you guys so much for all you do I appreciate it more than words can describe. Good service, reasonable prices, and free snacks love it here :) <3Services: Electrical repair
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August 2023 by Sylvia Franks
Jay is so awesome and his staff. I had my Mustang towed in Monday afternoon on 8/14/2023. I had an appointment on Wednesday at a Ford dealership, but I found out two days before my appointment that they do not accept my warranty through Car Shields. Jay he took the time to keep me in the loop about my warranty and the status of my part for my car. Jay allowed my daughter's car to be towed to his shop from another $$ shop on 8/18/2023. Jay hehad both our cars done on 8/18/2023. I referred my dad too and more of my friends. Thank God for leading me too Jay.
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August 2023 by Fred Nicholas
I've had them work on two of my vehicles. They seem to be honest, and their prices aren't too crazy compared to other places I price checked them against, I just wish they had more parking space.
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July 2023 by Dasha Harris
They are awesome very professional and got my ac fixed in a timely manner!!
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June 2023 by Sydney Thomas
Wonderful, trustworthy service. Jay and his team have gone above and beyond on multiple occasions to help and support me. No problems with the work they’ve done and have gotten honest and affordable service.
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June 2023 by surrealix
Horrible. They took wires that worked and replaced them with cheaper, far worse ones, without my consent, and left the ones that didn't work untouched. And the worst part? They charged me more than their normal prices, for arguably worse than nothing! Avoid at all costs!Service: Electrical repair
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April 2023 by Isabelle Stitt
Super helpful and incredibly nice people here! Kit took the time to really explain the issues I was having with my car and gave me a realistic timeline of what things needed to be fixed right away versus later down the road if I was short on money. Will absolutely be my top choice for any car needs moving forward.
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April 2023 by Andrew Breneman
Carmax Warranty: use Elliot!! They were awesome - they updated me immediately that they found a second issue and were submitting to be covered. Both that and original issue were covered completely by warranty and Elliot was great in getting the work done asap. Two issues, only $50!!
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April 2023 by Palmer Hollister
Can't say enough about Jay and his crew. I've been using them for about 15yrs now. Excellent service and top notch customer service.