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March 2024 by John Shields
Everyone was very professional and interested in my complete satisfaction. The whole rental process was smooth. My car was clean with a full tank of gas. No issues at all with anything. They even picked me up and dropped me off at my collision repair site. Would use again!
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March 2024 by Terrie Jackson
Very friendly staff and fast service
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February 2024 by Red Yates
Enterprise was easy to deal with while my car was in the shop. An easy ride to Enterprise, friendly and professional employees, and a great rental car.
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February 2024 by Frank Hamilton
Do not come to this location they are racist disrespectful and downright filthy the manager is the problem, the guy at the register is okay.But when you got a bad supervisor the whole thing is badd.Take your money somewhere else, these people don't deserve it and don't respect you as a customer.
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January 2024 by Towanda Wilkins
Fast and prompt
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December 2023 by Natalie Kauffman
I rented a car for one day for a business event, the car was extremely dirty inside an outside, received the oldest most uncomfortable car on the lot. A team member called me the next day to inquire about my experience, I explained the details including the light came on stating service was needed in 100 miles. The team member that called me offered to take some money off of my rental price, which never happened, I was charged the entire price. Very disappointed in my experience.
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December 2023 by Jaime Garcia
Amazing staff and service, thanks for providing such a pain-free and super fast experience!
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December 2023 by suprenna alston
My every experience with what I like to call my go to enterprise is always the absolute best. Grayson and his team never fails me..
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December 2023 by Aaliyah Johnson
Ethan provided excellent customer service to me the entire time I had my rental . He went above and beyond to make sure I was taken care of for the weeks I had my rental . He’s awesome
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December 2023 by Adriane Banks
The exchange of business was excellent the following staff members were phenomenal: D.J, Shawn, Drew, and a young lady who's name begins with an "I"(which I do not want to botch up)?. My experience was truly wonderful and as a little personal testimony, I left something in the vehicle of value. The lady who's name begins with an "I" personally called me and told me they had found the item and they were securing it for me until I come pick it up. I was so happy and grateful for their honesty especially in times like these! Again thank you Enterprise for your level of service..
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December 2023 by Brian Duffy
Had a reservation for this morning, I walked over to Enterprise only to be told they do not have a car for me today. They did not offer one from another location either. Sorry, I used to think Enterprise was the best.
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October 2023 by Brendan Meng
WOW! Amazing service and hospitality! If I could give 6 stars to this location I would! Every employee had a smile on their face, I was greeted when I walked in the door, they even picked me up and dropped me off when my car was getting fixed. There were no hidden fees or “gotchyas”. All around EXCELLENT service.
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September 2023 by LeShan Smith
The car was clean and the people were friendly but I waited a long time to get my car because it had to be cleaned. Then when I called to tell them that I ran into traffic so I was running late the rep told me that it was fine. I came a little after they closed and they tried to charge me for another day. I was never told that on the phone. The rep did change it and charge me for the extra time that i had the car but I felt like that should’ve been waived for me waiting almost an hour to get a clean vehicle.
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September 2023 by C M
Received confirmation call day of . Called back to confirm coming for vehicle at designated time. Called before catching UBER to the location to make sure vehicle reserved was there. Arrived and waited patiently . Grayson let me know he would be right with me after finishing up with a customer. In and out with my SUV. Thank you. Day before my return I received a text reminding me of my return date and time. Returned the vehicle on that date before the allotted time so team could get it back out there for rental. Went right in after parking. I was quickly assisted by a nice gentleman around 12 :15. Apologies on not remembering his name, should have grabbed a card from the desk . Advised I was returning the vehicle. Provided my name, keys, and advised of full tank . Receipt was emailed over to me not long after leaving the building. Score of 9 out of 10 for cleanliness. Wonderful staff I encountered. Pricing wasn't bad. Great location for pickups in the Richmond area. Thank you for having the vehicle I needed. It was nice experiencing the fun of an Armada. Appreciate the team work and followup.
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August 2023 by Johnny Nguyen
Great experience at this enterprise, Joe was super helpful, friendly and quick. All the employees have a good energy.
