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February 2024 by Amanda
Amazing front desk service, and very reasonably priced. Have took two animals there so far and both had great experiences
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February 2024 by Adrienne Jones
The Veterinary Hospital was very clean, affordable, and I was able to get in and out.
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February 2024 by Mariah Disorbo
I live 7 hours away and am in town for work. My dog was showing joint issues and I needed to get him x-rays. These guys got me in quickly and had no problem sending the x-rays to my vet back home. They were very friendly, very professional, and if I actually lived in Richmond I'd be taking all of my animals here moving forward.
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February 2024 by John Crigger
The area sucks, but everyone is so nice. I come from far away to have my pooch groomed here.
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December 2023 by Joseph L. Price Jr
Great Team.
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October 2023 by Stephanie Ragland
They are ok. A bit rude on the phone sometimes and kinda expensive but overall alright
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August 2023 by anthony algood
I dont remember the 'exact' month and year...but I best guess maybe 1991 or 1992---any wayfor at least 30 years {give or take--but no more than 30 years}Fairfield Veterinary Hospital, Have taken Care of not onebut four dogs in the time we lived in Richmond, Virginiaa) Chihuahuab) Poodlec) 'NOT ONE' but two Chow Chow dogsit was with sadness, that on Monday July 24, 2023, "I" personaly have spoke with them in the passingof our 4th dog, and Thank them very much for the service for the past 30 or so years. I also informthem that if I was to get another pet, I would contact them to be my vet 'again'.....good bye
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July 2023 by Charity White
Wish I could give zero stars but worst vet ever Sarah White, non impathetic and rude to my teen daughter. Said unless she paid $600 she could not have her dead pet back. Said pets were luxuries and if she didn't have the money to pay she shouldn't have him. She is 19 year old college student with a full time job that came home to her best friend dying and she wants to scold her on money when her bff died. I honestly don't know how this rude woman sleeps at night. Needless to say my daughter paid her whole bill just to drive off with her dead dog crying. I would never recommend this awful lady to anyone. Pleeeeease don't take your animal here
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June 2023 by Juan Rivera
Today it was the first time dropping off my pet and the staff so far very very nice I liked it
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June 2023 by S. Noneya
I tried my hardest to jump through all their hoops when I first called to schedule an appointment. Went on line, filled out their form, agreed to pay the 60 deposit. They were supposed to call me back within 2 days. They didn't. So I called 5 days later. Had to repeat my card number over the phone 4 times and yeah I got grumpy because they still didn't get it right. This morning I was on the way out the door to go present my card in person for appt tomorrow. The phone rang and it was the 'manager" (who pronounced my name incorrectly after staff and I joking about this yesterday.) She said she had "listened to the call" and they didn't want me as a client because I was too mean to the staff when I was repeating my card number for the 4th time. I don't know if their doctors know they are turning clients away in this manner. I have 3 pets, their loss. My relief.Skins can be thicker or hearing and typing should improve.UPDATE: A few days later: they sent me an email that my dog should come in. This was because I had already jumped through the hoops and filled out the on-line form. Stupid people left my profile active after denying me service.
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June 2023 by Althea Pinkney-Liggans
They took very good care of my pet and made me feel very comfortable with their recommendations
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May 2023 by Mary H
Theriot website lists all the care they give and doctors on staff. When I emailed them about an appt they immediately recommended another Dr. I didn't understand
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March 2023 by Steven Coe
I must say I could not ask for a better vet and office staff. I have been going here for years and have always left happy. This staff goes above and beyond and would recommend to anyone.
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January 2023 by Art Thomas
I've been to this vet on numerous occasions and I never had any problems with the service. The only thing is the cleanliness of this place makes me very uncomfortable. Even after I mentioned a trail of blood outside, throughout the building, and inside our room, no one cared enough to clean it up.
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January 2023 by Melony Brooks (Mel)
BEWARE!! This place is a joke.. Spoke to a female name Lauren & she said that I had to pay a deposit to hold my appointment then all of a sudden that day was taken. Scheduled another appointment she (Lauren) called me to take deposit & confirmed my appointment.. TODAY get there & all of a sudden they they don't have me for an appointment.. Then it's well we can see you at 3:30 just for the Dr to come out and say she haven't took a lunch break. Took m ypayment though which I got a refund
