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November 2023 by Lovie Brown
I went in family dollar on west main St Richmond VA I did some shopping the girl didn't put my stuff in my 2tote bags she was busy eating her lunch I had to reach to counter to put my stuff in my own bags
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November 2023 by Ricky Gibson
Nice employees
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September 2023 by shuah Jerome
I was in the family dollar on main street just minding my business shopping. I walked around for ten minutes looking for toothbrush and paste and the front desk girl wouldn't talk or assist me at all. I grabbed a coffee and two bags of chips not paying attention to the females working there. I got to the register and shift manager lady came and stood in the am aisle next to register. I gave the associate a 20 dollar bill for the 7.00 balance. And after I gently put it on the table the agent ask me to put it in her hand like I'm at work and she likes her job very easy. The old manager behind me said I should put in her though the money was in front of her already. I feel disrespected about the pettiness going on n that store. I came outside only for the owner or something (African immigrant) to come outside and patronize me more. It is hard to find good service these day, but I'm expected to a super nice customer,smh.
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September 2023 by Lds Douala
Cleaning StoreGreat Customer serviceAnd Good Team very helpfulI really enjoy my shopping there
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September 2023 by Keasia Jasper
They are closed in the middle of the day on a Friday. But online it says they're open until 10.
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August 2023 by tonia motley
I just visited this store and I am utterly disgusted by the customer service, the cashier nearly hit my mom with a shopping cart, then was so rude to me after ringing me up, she purge receipt in the bag and proceeded to lean forward on the counter, I was like is it ok she was like the receipt is in the bag, I asked her if she was okay, and she rudely replied I am fine damn,, , well from the looks of her facial expressions it was clear she wasn’t,, I’m never shopping there again ever this is the store on 1903 West Main Street Richmond Virginia
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April 2023 by Lo Hair&More
Cashiers were attentive. Did help with price questions.
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March 2023 by Lisa Bonita
I had a good experience at this store the girls were very polite and laid back & comfortable while shopping answering all my questions along with her coworker I'm a older woman they were in their 20's also each customer I came across were friendly we even talked outside the store for that family dollar today I would give them a A for politeness A for customer friendly and A for the store cleanliness and in order. I had to share today's days and time you don't find it just a all around good experience.if you could find out their names they should be rewarded.
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March 2023 by LaToya Foster
A cashier was speaking in a language, believe to be French with another employee rude. No greeting, no thank you for your service
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February 2023 by John Aiken
Update- February 2023Nothing has changed...if anything it has gotten worse. So much that I have stopped going to this store.I used to shop here around 3-4 times a weekpick up pet food, cleaning supplies, soda, etc.I do not shop here anymore. The employees are nice, professional and capable.The problem is the store manager (can't recall his name). He is absolutely worthless and totally takes advantage of his employees. He is almost always either watching TV on his phone or outside in his SUV.End editNot sure what is going on but they close at unpredictable times. Plan on getting there 15 minutes prior to the posted closing time because they lock up early. I asked them about this and they said that "corporate" calls and tells them when to close.
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October 2022 by Robert Smith
well stock items were in place at great prices
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August 2022 by Christopher Selznick
The lady at the cash register was extremely rude and hostile to several customers. My transaction was rudely interrupted so that she could accuse another customer of stealing while they stood right in front of us… obviously not stealing.
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May 2022 by Love and Payne
Store never opens on time. Rudest employees ever! Never went to a store where the doors have to be opened using a dirty trash bag. Prices are rarely correct when you reach the register, so watch your receipt.I would give 0 star if possible.
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April 2022 by Mary Redd
It never open on time it supposed to be open at 8am they get there when they want to so it's the worse then they don't want to ring up what the price say they wanna charge what it's suppose to be
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February 2022 by Kimberly Cogbill
Very clean organized! Met The New Manager!Very, Nice & Professional!