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February 2024 by Sharon Drennan
I had a difficult print job requiring large labels, and a tight deadline for an event. Omar made sure the job was well laid out and in my hands ahead of schedule. This location repeatedly provides excellent service.
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February 2024 by Annie Bingham ward
Super rude and inefficient company. They charge so much for overnight are rarely ever make the times quoted. Weather seems to be the excuse lately and you have to fight to get refunds. ??
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December 2023 by Skyler Carpenter
This is my favorite print shop in Richmond! I find myself going here in a pinch and they always deliver in a timely and friendly manner. Everyone greets you with smiles. Thanks y’all!
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December 2023 by Chenla Ou
Quick service. Helpful with getting a item boxed for shipping.
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June 2023 by Chris Joly
Good customer service. In and out in 5 minutes. Rep saved me money too. Thanks
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May 2023 by Brittany Harris
I picked up my order less than 30 minutes ago. Daniel was unable to provide me with additional options for my order or even a refund. While at the register, I opened my order and realized that the card stock is not thick at all. I asked the sales representative to either show me a different type of paper for a new or refund the order that was placed. Both sales representatives informed me that there is no refund because everything was ordered online. I explained to the representatives that I’m not an expert in paper, logistics, printing etc… I selected the highest quality of paper that was available for business cards. I have called customer service to receive additional assistance and false information was relayed to me. I’m being pushed off and was told that the GM-Matt would reach out to me. The quality of the lord is very poor and if you’re considering to use FedEx/Kinko’s DONT..just order through Vista Print or even a local printing company.
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October 2022 by Katherine Nelson
This location did an excellent job when I needed some color printing done within hours (on two different occasions). They were extremely fast and communicative. Thank you!
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August 2022 by David Jones
Great customer service. Katie was able to efficiently handle a busy 9am crowd and helped me with a complicated shipping order
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July 2022 by Mark D.
This was not picked up since Friday, although it was somehow registered as having been picked up. I have called several times, and was promised twice that it would be picked up today by 4:30. We are on Social Security and cannot afford to lose the refund on this item. Please, please get this taken care of today, or we may lose $500 we can ill afford. Thank you, Mark Dorroh 2003 Rose Av. 23222
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May 2022 by Drama World
Great people work here. I was given prompt service and they even offered to print my shipping label created online (other places make me pay for printing)Highly recommend!
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April 2022 by Breanna H.
Wow. Had to return a bridesmaids dress, and always have so much anxiety about mailing things. Not sure why, but I always dread it. Walked into this Fedex location and was greeted with a smile by every employee. The young woman that helped me (long blonde hair with blue in it) was SO sweet and carried a hilarious conversation with me. I was in and out in less than 19 minutes. Can't recommend this location enough!
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April 2022 by B.L. Cruel
FedEx Kinko’s this is not what it used to be. There was once a time where you could go and get any project completed. Not anymore! They are very unreasonable with their prices, loves to tell you that they can’t do a project for whatever reason, and lack of consistency all the way around. They are also in the business of charging way more than what it cost to actually do a project. I will just go to Staples and skip kinkos all together! They just aren’t the same!!!
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April 2022 by Brandon B.
L Just great people, every time I comeIn here; they have an upbeat tone toThey genuinely want to help!
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February 2022 by Lillian O'Connor
I just wanted to say that the manager Matt at this location is one of the best and most helpful employees, like, ever. Matt went above and beyond to help me with a super stressful situation, made me feel heard and totally solved my problem. Hopefully someone who works above Matt sees this and gives them all the money and promotions.
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October 2021 by Dan Thomas
Alicia was incredibly helpful on the phone and in person. I had a computer tower that I needed packaged up, and she did an outstanding job. The process was quick and easy and I'm confident in the safety of the computer. The price was better than I expected it to be as well!I went at 4:45pm on a Friday and only had to wait a couple minutes. If you need to get something packaged up professionally this is the place to go!
