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December 2023 by Belen & Alex Barahona
Andre was extremely helpful. He responded to my request promptly and his communication skills were great. This is the second time Andre helps me and he consistently exceeds my expectations. I highly recommend Andre for any Fedex needs.
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December 2023 by CARLOS VILLALOBOS
HORRIBLE SERVICETHEY HANG UP ON PEOPLE WHEN INDIVIDUALS CALL THEMTHEY ALSO DO NOT PICK UP THE PHONEEXTREMELY RUDE GHETTO ATTITUDE
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July 2023 by niki bailey
this FedEx Kinkos location refused to accept a clothing package i had shipped to this location for pickup FOR NO REASON and advised to return my package to sender!!!!! I've had packages shipped here as recently as 2 weeks ago and was able to pick them up with no problem and now I have to incur additional costs to have this package resent to me!!! anger right now is an understatement!!! if their package hold policy has changed they really need to make customers aware!! ????
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June 2023 by Leah Craft (Leah)
Patrick at this location was awesome! I placed a small print order and online it stated it wouldn’t be ready until the next day. When calling the store, Patrick advised me to place the order and call back in 10-15 minutes and they will print it. Well here comes the reason for the 4-star review. When I called back Holly was insistent that I placed the order at another store and was not helpful at all. Even after I told her that I had the confirmation with their contact number and address she said it was not placed at their store and stated “I don’t know what to tell ya’.” She had no desire to assist me. I disconnected the call with Holly and called right back and asked for Patrick. He was immediately able to see that the order had already been completed and that it was ready for pick up. Thanks to Patrick for rendering excellent service. Hopefully management sees this review and not only recognizes Patrick but also uses my experience as a customer service training opportunity for Holly.
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June 2023 by Aleksėjus Garnys
My package with sensitive electronics was thrown on my porch from like 7' away... Quality of the service is not existing
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March 2023 by F Zanjani
DO NOT GO TO FEDEX for passport service.While in their website they list passport services, but they are actually linking out to RUSHMYPASSPORT!!!!! Rushmypassport is a SCAM!!!!!My husband and I both mailed our passport applications a day apart, he used the regular post office route and I used the FedEx service here, because I had a trip coming up first….. I am still waiting for my passport but my husband already has his in hand.I really expected more from FEDEX, I trusted them with something extremely important and they failed me and lost me Money. The employees here should have warned me.FedEx needs to stop working with RUSHMYPASSPORT asap!!!!!
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March 2023 by Fares Aser
Outstanding service. Andre made our experience unforgettable, recommend this location to all trying to ship product thanks again Andre ?
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February 2023 by Nicodemus Boffin
Kinko's self-service area is clean, well-lit (bonus: the store has window-shades that can be lowered when the sun shines brightly in through the shop's south-facing windows,) and easily accessible. The self-service copiers/printers are easy to use, and not unreasonably-priced. (A caveat: the copiers' default settings are set to "Color" printing, which- relative to the "B&W" printing cost- is notably more expensive (than "B&W.") You'll need to switch the "Color" setting manually to get the less expensive "B&W" price. It's easy enough to make the change- you just have to pay attention as you choose, select & push options on the printers' job screen interface.)Although most of my visits to the Libbie Place FedEx Office Print & Ship Center have been to the self-service section of the store, I have- from time-to-time- needed help. And in my experience, the staff has always been helpful, patient, knowledgeable and friendly. Their job is a challenging one- the store always seems to be quite busy, and as I suspect that most of their customers are in a hurry to be somewhere else, I imagine that the staff often has to be good-humored and forbearing even when John & Jane Q. Public are not. I know that I couldn't do that kind of work. So I am impressed that the staff at the Libbie Place FedEx Office Print & Ship Center can.Recommended.
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February 2023 by Brett Corle
I don’t normally give bad reviews, and this one is not directed towards this specific location. But when I depend on FedEx to deliver a package in a critical timeframe (overnight) and it doesn’t happen for days afterwards, it’s really hard to recommend their services. I’ll use a different shipping company if I have a choice in the future.Update: It has now been a week and a half, and my overnight package has not been delivered.
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January 2023 by A S.
They run a scam to force you to buy an overpriced box before they will ship ANYTHING for you. It doesn't matter if the box you've brought in is already brand new.Counter person rude and hate kids upon sight.
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December 2022 by View R.
All other staffs are friendly and knowledgeable except Andy. Andy seriously needs close supervision. He speaks and acts like he has no responsibility for customer service or cares for packages.
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December 2022 by Lornel Tompkins
Staff not as friendly at this location. I did receive assistance but no warmth or personable interaction. The area for laminating needs more room to avoid your product from warping. Laid flat immediately as recommended by instructions.Took time but finally got it right.
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December 2022 by Yanrong Zeng
Will AVOID FedEx at all costs in the future. Very rude and condescending.
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October 2022 by olskool freewheela
They have (almost) always helped me with my copies.
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August 2022 by Havy Nguyen
I’ve never had an issue coming to this location. Today I had to call to double check if they did passport renewals at this location, which they did and it was amazing. Jameson, I believe, answered the phone and was so kind and helpful.
