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February 2024 by Katie Biggers
I had the best experience at this location! The staff, Arianna and Leron, went over and above to make it a pleasant, quick experience. They had me fixed up and on may way in no time. If I am ever in the area, I would absolutely come for my auto needs!
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February 2024 by Dillon Oakes
They're always fast and friendly and if there are any unexpected issues they always take care of me. Great place to get you auto work done!
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January 2024 by Kirby Hemingway
My experience here was great! When I got my flat they were able to get me in and out quickly. The team was able to answer any questions I had and were very organized. I would absolutely come back!
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January 2024 by hayley goldman
I had my car towed to this Firestone to get a new tire after a flat. They replaced the two front tires and left two of my hubcaps off. When I called to let them know, they denied that they did that but stated that since they forgot to mark it on the record, they would reimburse me for new hub caps if I went to purchase them myself. It is not true that 2 of my hubcaps were already missing but they would not admit to wrong doing or offer an apology. I did not care for their solution to the problem, which would have required me to make multiple unnecessary trips.
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January 2024 by Jillian Lines
both the tech Frankie and manager Brian listened to my concerns. then completed work in a timely manner. they are both extreme professional.
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January 2024 by Amy Henderson
I came in expecting to have to replace breaks/rotors or something, and was told everything was fine! They did not try and upsell me, or charge me for something that wasn't necessary. Everyone was friendly and they were extremely fast! So impressed, and so is everyone I have shared with!
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January 2024 by Daniel Oliver
This location was the closest that could work on my car. Appointment was set, but when I got there, I was told my appointment wasn't confirmed and I had 2 cars ahead of me. The staff was friendly and got me in and done in a reasonable time.Appointment process needs some work, but the staff smoothed it over and won me in the end.
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January 2024 by Ashley Miller
Terrible communication and customer service. I spoke with a technician and they expressed if I dropped my car off the next day it could be worked on in a timely manner. When I dropped my car off at 9am I’m assuming the manger expressed it would be done at 2. When I called at 2 the asked for 2 more hours I gave them 2.5 and they had just pulled my car to the back. When I asked for my car back (after them having it for 7 hours) they should no sympathy or remorse. They expressed cars were ahead of me…. I understand first come first serve. I don’t appreciate being lied to and as if my time means nothing. Disappointed.
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January 2024 by Harry Cruz
Takes in to much work can't handle it don't recommend
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December 2023 by Will Greene
Staff was great. Felt very fairly priced and discounts offered, very quick turnaround and service was excellent.
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December 2023 by Chris Gibson
Super friendly, honest and doing the best they can with renovations.
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December 2023 by Acts 1915
Tight parking. Be careful!Customer service in bay/shop on the side. They say for a month. Maybe 2.Really nice people!
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November 2023 by Rafael Ogaldez
Had my car for 2 days for a simple oil change and state inspection. Still didn’t get it done. Would not recommend anyone to get their vehicle serviced there unless you really don’t need your car.
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November 2023 by Fleet Moore
Great service smiles and all they got me out there really fast thanks again
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September 2023 by David Hickman
Just had 4 tires replaced on my Toyota Sienna. The agent I worked with was Camden. She was very efficient and knowledgeable about her products and got me a good deal on a set of Bridgestone quiet-ride tires, alignment, and road hazzard coverage. If you need tires ask for Camden she is a pleasure to work with.
