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March 2024 by Jeremiah L.
I almost want to give no stars, but there is a reason I will give one. The man who was in there was Young and helpful. He had a good vibe after buying a headset. I went back to return it after opening it. The manager as I walked in the store did not greet me. Just asked me what I needed help with. I was carrying the original bag and box for the headset I had bought it had been opened. That was her second question. She then told me they could not take returns, and her computer would not let her do that, I was very disappointed. I did not wish to pursue a return anymore. I was just sad. I wish I went somewhere else to buy it. Not good costumer service from the manager. Bad experience. The second half of this review will be written on the Staples Mill, Gamestop page. If you want to know the happy ending, you will see the great review that I give to that location.
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January 2024 by Matt Brown
Exceptional! It's just a regular GameStop, but the staff is so friendly! Including very helpful with any questions, and very knowledgeable!
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November 2023 by Liq Huggs
I just left out of the parham rd location and couldn’t be more satisfied with the quality of customer service that was shown by amber . She answered my many questions and even gave me preventative maintenance tips for my new controller thank you amber !!
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October 2023 by Taylor Buran
Was just lied to by the employee working saying they didn't accept returns on pokemon wall hooks that I bought 48 hours ago that were in mint condition. Got home and called another store, spoke to the manager and he said that is not their policy.
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October 2022 by Tamara Milanovic
Truly never have been so frustrated with an employee/store. We preordered a game for our daughter. On the day it was released, yesterday, we went to go pick it up when my husband got off work. Online it says the store closes at 9. It was 7 o clock and the gates were down. A man was at the door asking if he could get one thing since they JUST closed 5 mins ago …my husband was just a few steps away with our daughter. The employee let him in and closed the door on my husband. My husband knocked and the employee just ignored him. Couldn’t even be bothered to talk to him like a human being. It was just a little past 7. The adult male happily walked out with his purchase while a child was ignored. It was so RUDE. We ended up buying the game online even though we put money down on a preorder. Update your online hours.
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August 2022 by Jaden Thompson
I guess they don’t know how to open on time
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June 2022 by BigDrips Gaming channel
This store should be 0 stars this gamestop never answers the phone even if you call every day worst store ever
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February 2022 by Cookiemang
I always enjoy my visits to this location it's like visiting old friends customer service is top notch very knowledgeable staff about games electronics collectibles I recommend this location
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November 2021 by Nika La Dee
The representative who was there didn't want to service me and my friend- horrendous. Hate to say it but felt profiled. This site off N Parham and Ridge-- do not recommend 0/10. Went to the one off Brook Rd and E Parham-- way better. Friendly, knowledgeable and efficient staff. Go there.
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August 2021 by Nik Perlowski
When I was 19 Mike Adams interviewed me for a 20 hrs a week keyholder position and asked me about the quality of my relationship and if I was planning on getting pregnant
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July 2021 by Wendy Richmond
Got in and out with what we wanted. Knowledgeable staff.
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May 2021 by Jaz Waz!
Nice place and very nice people. Dont talk for too long or you'll have to use the washroom ❗
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May 2021 by Jaz !
Nice place and very nice people. Dont talk for too long or you'll have to use the washroom ❗
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March 2021 by James Burke
Went to buy myself some shares, came out with a few shirts and video games
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November 2020 by Cliff Brunson
Very interested, if you're a game person!Went there for my grandson.