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March 2024 by Alex G.
I have been a member of Gold's Gym for a considerable period, and I have been consistently frustrated with the maintenance and cleanliness of the sauna. The multi week closures and lack of repairs has become a significant source of disappointment for me. The sauna is an essential part of my gym routine, and its closure has forced me to seek alternative facilities.Please consider replacing the old worn out wood planks and perform a deep cleaning of the sauna while it remains closed. This would not only improve the overall quality of the facility but also ensure the safety and comfort of its members.
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March 2024 by Juan Sebastian Ramos
I've been in this gym for 6 months. They have charged me two fees in this period. I initially paid to get help from a trainer and they never did. The bathrooms stink. In December 2023 they closed twice. And today 03/24/24 at 5am I was training and they kicked me out because there weren't enough people training, this was the worst, it's supposed to be a 24/7 gym. The man who is attending in the mornings is great, except for this.
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March 2024 by Tu Holmes
I appreciate the use of the space. It’s hard to fit everything in a place that wasn’t built to be a gym, but they make it work.
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March 2024 by Debra Marshall-Webb
Always open. Always clean. Midmorning is a great time.
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March 2024 by Trent Vincent
This is my home gym and I’ll always stand behind it.. but just a friendly suggestion; clean the vents/vent covers lol. Everything else be clean but the vents :\
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March 2024 by Newtowne West
The Gold Gym on Cary Street in the FAN struggles to properly vet it's clientele / members given numerous disenfranchised individuals utilize the facilities for shelter and hygiene purposes.. They need to police and mandate policy and procedure. Also the music is not diverse and one sided. Perhaps they need to increase the monthly dues to upgrade the clientele
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March 2024 by Edvard Evans
Dyson Roy is a great personal trainer, was very friendly and knowledgeable. Highly recommend if anyone is looking for a personal trainer to ask for them. Gym is great too, clean and wait time for machines is non-existent or low
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March 2024 by Taylor McClenny
I downloaded a guest pass online because I’m closer to this location getting off of work. Long story short, I gave them my ID, they told me to pick it up before I left. When I was about to leave, no one was anywhere to be found. A letter was left at the front desk saying “employee is currently on a lap.” WTH does that mean? And how am I suppose to leave with no drivers license ? They’re in need a better system because I was late to an appointment because I had to wait for someone to get back
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February 2024 by Nathan Ruf
Has everything a lifter needs including spaces to do body weight work which a lot of gyms lack. Chill staff and cheap price for what it provides
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February 2024 by Emma Montalvo
Gym is okay - pros: lots of equipment, nice staff, not terribly crowded in the evenings after 8pm, management is updating things consistently.Cons: very aggressive towing company who monitors the parking lot very closely and even wrongfully tows. Despite the signs, people are still getting towed. Gold’s gym staff needs verbally let people know as they sign in and ensure they parked in a marked spot. Additionally, the workout mats need to be replaced so they can be more easily cleaned.
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February 2024 by Kamryn Walker
The women’s sauna has been broken for around 3 weeks now, but they still have the nerve to charge your account for an amenity you don’t have. I keep calling and asking how long is going to take, and I got an estimate of two weeks!
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February 2024 by Kylie Arnone
Dirty outdated equipment and gym, unsanitary, incredibly rude staff. Never any parking spots available.
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December 2023 by malik
Read some reviews before I visited which scared me, but felt that I had responsibility to write this after signing up. Moved down to Richmond a few months ago so I was checking out different gyms to join. Joined this spot because of the variety of equipment, the space, open 24 hours, the cleanliness, and the mannerisms of manager and staff when I first entered. They broke down the different options for me, very smooth, very helpful and very friendly. The manager, Mike, always asks and checks on me when I walk by, and the rest of the staff is usually smiling and friendly. Just to give u context, I was a member of the same company gym in DC for years and I didn't know any staff members name. All in all Dope spot, also has a parking lot, bike parking for us urban pirates, and the locker room is clean with a sauna. Only thing missing is steam room and a pool,.... but yo... Dope spot
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December 2023 by Bob Burnleycr
I've been a member for about 15 years mostly because it's convenient. Certainly nothing special - no one knows how to re-rack weights or return equipment to its proper place after use. It's not the dirtiest gym I've ever been it, but probably in the top 5, and it's always daylight saving time because no one has the initiative to set the clocks
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October 2023 by Rich Musick
They shut down during covid with no warning or message. They didn't answer the phone, their doors were locked, and you couldn't cancel your membership. At the start of the next month you got charged for membership despite no access to facilities, and no way to freeze or cancel your membership. If I had more time on my hands I'd sue the daylights out of these pathetic losers.I'll never forget trying to deal with these frauds.
