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February 2024 by katherine doyle
My 8 year old granddaughter started music lesson here in January. Her guitar and lessons were a gift from her Godmother for Christmas and the gift has kept giving! It is so much for her every week going into the store and exploring all there is to see. She loves her instructor Julian and he is a joy to work with. The staff is helpful and knowledgeable. Thank you for make her journey with music fun and educational.
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January 2024 by Dur'Shay Foster
Helpful staff
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January 2024 by Steve Aldrich
Their used section is always good.
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January 2024 by Doug (lunar sound and circuit)
I went in to check out a few things, specifically some 7-string guitars, the PG Spark Mini amp, some pedals, and maybe some music books. Not a single person said hello when I walked in. There wasn't a single extended range guitar in sight. The music book section was small but clean and somewhat organized, so at least that was nice. The amps looked like someone had been beating them with the guitars on the wall, which all looked equally as bad. The pedal selection was hilariously sparse and uninspired. The only thing premium was 10-year-old Strymon pedals, but the rest was just boomer tube screamer clones basically.I want to say it's probably the holidays, but I've been in several times in the last few months and walked out having similar experiences.And I'd want to say it's maybe a GC issue, but Sam Ash - right next door - is maybe even more depressing.It's really sad that this is what buying musical equipment in 2023 has boiled down to. Corporate conglomerate stores with only budget-level instruments, a terrible, messy experience everywhere in the store, and minimum-wage employees just trying to get through their day. I'd suggest going somewhere else but, between GC and Sam Ash, all the local stores have closed or are very niche (i.e. only acoustics at Fan Guitar & Uke, or only weird stuff and stuck-up employees at Metro Sound).If you want a guitar or piece of musical equipment, and you live in Virginia, your best bet is to just order online from somewhere that has a decent return policy... unless you want the same boomer $800 Telecaster or Stratocaster as everyone else.
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January 2024 by Robert Beard
Best mega store for guitars and such. Lots of choices and hands on to try things first before purchase. Tm
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January 2024 by Apps4Pups
Amazing store with knowledgeable guitar lovers who truly recommend the best options for your taste and needs.
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January 2024 by Non-Acid Drain Cleaner
Very pleasant and helpful staff!
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December 2023 by Glenn Knowles
Shipment on time, as ordered and in good shape. Carton was torn all over but was so well protected that there was no damage to the product.
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November 2023 by Wo D.
great selection of used drum kits. I had an issue with a messed up order and manager AJ went above and beyond and made things right. Definitely would return & recommend.
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November 2023 by daniel bryant
They have always been good to me and I go there every month.
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November 2023 by Aaron Fitch
Very helpful employees.
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November 2023 by Alex Mayorga
Nice place..
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November 2023 by David Moon
Jake, the guitar tech did a great job on my Taylor 114e. I've never had a pro setup and I'm amazed at how good the guitar sounds and how easily it plays. Highly recommend Jake. A super nice guy as well. Thanks!
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November 2023 by M T
This one star not for guitar center,its for the HR who hire the silly guy always wearing a tie !He is so racist and sick, very bad attitude to african Americans and full of negativity and hate.Never again !RIP GUITAR RICHMOND !
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October 2023 by Frederico Pessanha Gomes
Good service and good variety. It's also a differentiator to be able to go to a physical store to actually play the instruments and buy with the assistance of someone who understands music.
