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April 2024 by Shameka
Purchased several bedroom sets. Excellent service. Beautiful selection of furniture.
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April 2024 by naomi swyers
Our Sales Woman Gina Swinson was great. She understood what we were looking for and helped us find the perfect chair!
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March 2024 by Raymond Boone
Was greeted right away by Kathy S. She was very friendly and not pushy at all. Showed me where the recliners were gave me time to look and then came over to check on me. She was awesome 5 ⭐ custom service and then recommended I looked at the foam mattress and a bed that lifts for a better sleep based on a comment I made earlier. And feel it was sincere and not just to make another sale and I did end up getting something else after trying it out. Would highly recommend asking for her when going into that location. She goes above and beyond to help.
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March 2024 by Richik Nilay Mukherjee
This review is based on my purchasing experience only. I’ll update the review once the couch is delivered and has been used for a year. I went there to purchase a deep sofa which had to be lesser than 88” in length. Louise Staton was a seasoned sales professional and made sure that my experience was top notch. She found me all options which could fit my criteria. She was very knowledgeable about the customization of couches as well. Customization of fabrics is a great thing Havertys offers which you can’t find anywhere else. I guess that’s why their furnitures are so expensive.
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March 2024 by Tom & Linda McKeon
Gina Swinson was knowledgeable and personable and has excellent customer service skills. There was no pressure and we enjoyed working with her with our dining room purchase.
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March 2024 by Fred Thistle
Gina gave us great advice regarding our mattress & foundation choice.
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March 2024 by Brenda Hancock
Good quality furniture.We enjoyed working with Gina and Tammy to pick out the perfect furniture for our new home! They are our friends now.
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March 2024 by Maritza Blanco
The sale person was professional and not pushing.
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March 2024 by Dian Seebo
Always have a great experience when we visit Haverty's. Their store policies are what keep us coming back. Standing behind their merchandise is number one for our family.Thank you
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March 2024 by Alicia Herndon
My husband and I visited this location today and not one employee greeted us or offered any kind of assistance. One of my family members highly recommended Haverty’s due to their positive experiences at other locations, but will not be purchasing anymore pieces from Haverty’s after hearing about our experience today.
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February 2024 by Trina VanStory
The salesperson was very knowledgeable and assisted me to the fullest.
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February 2024 by Anthony Jackson Sr
Good customer assistance.
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February 2024 by Jeannette Walton
Walked into the store, staff was slow to come ask if I needed help. After one did, I asked about sofas. He showed me one and then said, the others were around the store. Gave me his card in case he didn't see me again. Will not go back to a store that doesn't care about perspective customers.
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February 2024 by Richard Botteri
The selection and quality is the best in Richmond. The furniture is well made and very durable. Trey, our customer care representative, was knowledgeable and very helpful. Highly recommended
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February 2024 by Erica Lee
Gina has been wonderful with helping us outfit our new home. She is very attentive and has offered wonderful ideas. I am looking forward to seeing everything put into place. Thank you, Gina for providing superior customer service!