Hertz Car Rental - North Chesterfield - Midlothian Turnpike
Car Rental
Hours:
11016 Midlothian Turnpike, North Chesterfield VA 23235
Hours
About Hertz Car Rental - North Chesterfield - Midlothian Turnpike
Hertz Car Rental on Midlothian Turnpike offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. Many customers report a quick process and good experiences, noting helpful and funny staff who maintain professionalism even when busy. Some representatives receive particular praise for being extremely helpful, especially for Uber drivers, with one encouraging a customer to try a Tesla for ride-share work. Customers appreciate available discounts through the gold club, AAA, or the Uber app, noting Hertz is often cheaper. The rental process requires a valid license, a credit card, and a deposit.
However, some negative experiences are reported. One customer faced a policy of not allowing a personal vehicle to be left on site, complicating their trip. Another noted a maintenance light came on in their otherwise great truck. Issues with deposit holds delaying new rentals and charges for extra days if after-hours drop-off procedures are not strictly followed are also mentioned. Overall, while many are truly satisfied and recommend the location, experiences can vary, with some customers encountering problems they attribute to policy or oversight.
Most Recent Reviews
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September 2026
Never answer the phone no matter how much you call. Don’t trying call and extend your rental
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August 2026
I was told I couldn’t pick my rental up on Friday at 4PM in a voicemail, and that the car selection was bad at the moment. although I appreciate that and understand everyone wants to go home on Friday it say they close at 5PM on google and on the automated phone rep.
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August 2026
The staff are unfriendly and completely indifferent. I will not return to this place, and I absolutely do not recommend it to anyone
More Comments(189)
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North Chesterfield, Virginia