Hertz Car Sales Richmond offers a big selection of popular used cars, trucks, EVs, and SUVs at incredible, no-haggle prices. The large inventory includes newer models with lower mileage. Purchases come with a powertrain warranty, a buy back guarantee, and options for home delivery, trade-ins, financing, and vehicle protection plans. The experience is consistently described as seamless, stress-free, and no-pressure. Staff members are highlighted as wonderful, amazing, and fantastic to work with. They are positive, friendly, professional, and patient, ensuring customers feel comfortable, valued, and in control. The team is commended for being hilarious but professional, hard-working, and caring, with a family-like atmosphere. They remain in communication, handle paperwork smoothly, and explain everything thoroughly with a great sense of urgency and efficiency. Customers report great experiences, feeling stoked and thankful for their purchases, particularly of EVs like the Tesla Model 3. Despite occasional issues like a computer system or air conditioning outage, staff maintain positive attitudes without frustration. The process is highly recommended for a stress-free car shopping experience where customers leave with a smile.
Alicia and the others guys were very warm and friendly. Very professional and made all the process easy and fun!
December 2025
Stephen Kellett was quite knowledgeable, kind and helpful, would call on him again.
December 2025
Excellent experience, Alicia was incredibly kind, helpful and funny. Mark was informative, patient and not pushy. Everyone was friendly and the vibe was welcoming. Great car prices and they have a cowbell. Check them out!
