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February 2024 by Robert Martes
The best clothes for all seasons
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November 2023 by Brylynn A.
11/19/2023 cashier 02356175RUDE!!! this employee has POOR customer service, at check out i was told i needed another item to qualify for a discount, which is fine. But how this employee talked was absolutely uncalled for, "make it fast " she told me in a horrendous way.
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January 2023 by Sherelle Pierce
The associate was very helpful on getting me the proper size I needed for my exchange. The store was busy but was still neat and clean
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January 2023 by Jennifer Flavin
Store associate Denver at the Short Pump Hollister was such an amazing help to me trying to find specific items my sister wanted for Christmas that it was saying weren't available online. She even put them on hold for me until I could come and pick them up in person. GREAT customer service give her a raise!!!!
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September 2022 by Mary H
Long lines and very popular place with exceptional service from staff.
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August 2022 by John Harding
Love Hollister. Their shirts fit me perfect and very good quality. The shirts feel made right.
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November 2021 by Shana Newton
Do not shop at this store!! Not only do they refuse to let you exchange items that are brand new with tags without a phone number but they are rude and entitled! Corporate is even worse, absolutely ridiculous, will never ever shop again and I hope you go out of business!
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October 2021 by Louis Smith
Absolute worst customer service I’ve experienced in a while. A retail store tan by a bunch of kids with no work ethic, responsibility, or initiative to do the right thing. I understand that the customer is NOT always right but when they’re right, and nknow what they’re talking about and doing math better than you, THEYRE RIGHT! Not to mention the worst experience dealing with a 1-800 number ever! I should have to do the math 7 times for you for you to hang up on me. Absolutely ridiculous. Lesson learned.
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October 2021 by Arun Pothala
I am a fan of Hollister and I love this store as it’s one of the biggest one.
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September 2021 by M
I saw a super cute top i like but they didnt have in my size at the store, not a problem. I talked to one of the workers and she was nice and ordered the size i needed and it came on time but when i got my top it was literally two sizes too small. I know its a company issue but this is the store i ordered it from.
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September 2021 by Louis Dillon Smith
Absolute worst customer service I’ve experienced in a while. A retail store tan by a bunch of kids with no work ethic, responsibility, or initiative to do the right thing. I understand that the customer is NOT always right but when they’re right, and nknow what they’re talking about and doing math better than you, THEYRE RIGHT! Not to mention the worst experience dealing with a 1-800 number ever! I should have to do the math 7 times for you for you to hang up on me. Absolutely ridiculous. Lesson learned.
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August 2021 by Melissa Hart
Thank you to the awesome young ladies at the Short Pump Hollister for making a back to school shopping fiasco end on a high note! Everyone was super friendly, attentive and really did their best to turn our complete disaster around! You don’t find customer service like what I got today very often anymore!!
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August 2021 by Melissa Ross
Thank you to the awesome young ladies at the Short Pump Hollister for making a back to school shopping fiasco end on a high note! Everyone was super friendly, attentive and really did their best to turn our complete disaster around! You don’t find customer service like what I got today very often anymore!!
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July 2021 by M M
I saw a super cute top i like but they didnt have in my size at the store, not a problem. I talked to one of the workers and she was nice and ordered the size i needed and it came on time but when i got my top it was literally two sizes too small. I know its a company issue but this is the store i ordered it from.
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December 2020 by Lulu Broom
Very cute clothes. I really regret not buying this skirt. (2019)
