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May 2025 by Cynthia Bowles
We were looking for an obscure light bulb. Dan The Man went out of his way to help us. He looked at other HD stock. We called Short Pump but although they indicated 12 in stock, none could be found. He then found stock across the river. We went there and purchased 3 packages! He went above and beyond.
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May 2025 by Edgar Pedroza
Home depot is the spot for all your home remodel needs. This HD has a tool rental center that has drywall lifts,table saws, and power tools that range from drills to jack hammers all at 4 hour use to full day use.
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May 2025 by Robert Pfeiffer
Rental department for the win, open all day Sunday, staff was knowledgeable about motorized plumbing snake, gave me helpful tips, I was able to clear drain, saved a sunday plumber fee and wife thinks I'm awesome
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May 2025 by Jay M
Home Depot, is one of the best hardware stores around. I had a wonderful experience friendly staff, willing to help, and go way above and beyond..
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July 2024 by N X
Waited over 30 minutes for someone to come help me get a drill out of the locked cage. 5 people told me they couldn't help, paged and associate never came.
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July 2024 by I Burlock
Usually a good all inclusive hardware store but they took an order that apparently was never registered in the system. Everyone makes mistakes but come on, this is your job.
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June 2024 by Najaf Trans LLC
This store is got great customer service … this gentleman named Mr. Ron offer his help not even was his spot but he was really smart and knowledgeable than an assistant manager named CC she was really good and answered all my questions than I ask a mother gentleman named emmanuel he was also aware about his department.. it got great team work
Thank you home depot
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June 2024 by Di L
I wish I had the picture of the two ladies sitting down in the paint department in the front of the store . It’s was also another person standing there and no one greeted the customers. When I walked in no carts was accessible because they had blocked off one of the doors at 8:30. that was where the carts were. I knew that it was getting closing soon because of Man panicking as I was walking up, he asked me what time it was .
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June 2024 by jimmynickles804
To be honest I was a Lowe's guy, but not anymore. I went to TWO different Lowes to purchase plywood and get it cut, both Lowes told me their saw machine was down. Also both Lowes immediately offered to SELL me a saw(even though I know nothing about using a power saw). While I was walking out of the second Lowe's I was thinking about heading to the third Lowe's which is on Mechanicsville, but I thought to myself is it really a coincident that neither one of the Lowes on Laburnum or Broad Street did not have a working saw machine? But both were quick to offer to sell me a power saw? It just felt like they did not want to provide good customer service and cut a board for me, but instead they wanted a sale. So instead of going to the third Lowe's, I went to Home Depot. I was immediately helped, and got exactly what I wanted. GREAT JOB HOME DEPOT, WAY TO SERVE YOUR COMMUNITY!
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June 2024 by Reggie Wynn
Nice and Clean. Things put away properly. Employee's helpful and somewhat knowledgeable.
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June 2024 by S p (Ally)
Went to get mulch and paying was easy but no offer to help load.
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June 2024 by Ramon Hidalgo
Excellent
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June 2024 by Lucky Newton
Always pleasant workers & helpful good sales and services throughout especially in rentals & garden sections... I rented a lawnmower for 4hrs. For $35 & got 5 bags of mulch for $10 what a deal
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June 2024 by Stephey Baker
Really sad to see the rotten roots of this small orchid. Unfortunately it is one of many (dozens! In fact). This one has no decorative pot. It's been discarded by someone and tossed to the side to die. Many of the house plants are either being killed by over watering or receiving no water at all. The plants that are over watered are infested with fungus gnats. Beware! These fungus gnats will spread to your other plants at home if conditions are right. Since the plants are so poorly taken care of and are under constant stress many of the plants I've purchased in hopes to save them end up dying when taken home. It's upsetting to see such an huge selection of neglected and sick plants. This location, specifically could be a wonderful resource to the local community of plant enthusiasts. Plus, according to WebMD houseplants provide cleaner indoor air, lessen allergies with their leaves and other parts of the plants because they act as natural filters to catch allergens and other airborne particles. Home Depot really needs to solve the neglect and total disregard for offering sick and diseased houseplants to the community. I can imagine having to throw away thousands of plants each year is a large source of lost revenue maybe that alone will help them figure it out in the meantime I wouldn't buy plants from this location.
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May 2024 by CJ Gunz
I'm a very reasonable person, but I can honestly say I probably had one of the most horrible purchase experiences buying my toro zero turn mower. It was back and forth with the customer service when purchasing online. Firstly, I wanted one that hadn't been sitting outisde in the weather. Then I get informed that none of the Toros at the store had any keys. The drop date was pushed back.. I'm told I will get a discount if I go get the keys MYSELF from tractor supply. I then get another call a day later saying they found a key. I get my mower dropped many days after ideal date, however, I'm told I'd be recieving a call when it is in route. I never got a call. After waiting around all day I go outside to see my mower had been dropped off to the WRONG house on another street. I couldn't get through to a customer service agent. I had to push the mower in neutral all the way to my house. It was cleary one that had been sitting outside as hardware and engine casing was weathered. Once powered up and riding, to top it all off, the alignment was off. SMH. Had to call yet again because the discount was never processed. Very disappointing.
