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March 2024 by Tyler Pelham
First time I came- Customer service was decent but hard to get the baristas attention. They were unhelpful with recommendations and honestly I didn’t even finish my drink. I was going to give it another try as it’s in my neighborhood. Manager/owner approached me in an unfriendly manor and asked if I was going to purchase anything because I was taking up room. I had plans on trying something else but decided with that attitude I will take my money elsewhere. Not coming here again and don’t recommend.
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March 2024 by Megan Olsen
This is our favorite coffee shop in Richmond.
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March 2024 by Taylor
Helped me out in a pinch. Wonderful staff, great food. I highly recommend them to prepare a platter for any folks up here marketing or who just want delicious food and coffee!
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March 2024 by Lauren Bruene
Love the atmosphere of this coffee roaster. The old brick building has been beautifully redone. The seating areas and cozy and welcoming for hanging out or sitting quietly for work or reading.I had a lavender oat milk latte. The lavender was not a syrup, just the flavor of lavender, which was so delicious! Way too many places go so sweet and it takes over the flavor, but this was so perfect!
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March 2024 by Kevin Carter
Normally I love this place. Walked there 25 minutes this morning to be told they have nothing ready.no baked items and no breakfast. Won't be back. Yeah I was searching for a coffee and something to eat. Can I have my 50 minutes back?
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March 2024 by Robin J
Positively the best place for coffee in the 804. The staff is super friendly and the coffee options are unique and well crafted. The coffee beans are available to purchase and I always try to stop by to buy some freshly roasted coffee when I can. It is a warm, comfortable environment with cozy seating and even a piano!
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February 2024 by Brad Trevillian
Delicious coffee and great ambiance!
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February 2024 by sierra magdaleno
Atmosphere was cool, but we came in for sandwiches and they only offer biscuits at this location, not bagels? Terrible choice in my opinion. But hey, I’m not the one running a coffee shop. Lady at the front gave me the “for future reference” chat, which I don’t love, but I’m sure she was saying it with good intentions. Drinks looked great, just REALLY disappointed that this location discontinued bagel sandwiches.Edit: the owner responded with an approach that I was dramatic for giving 2 stars for the review because they discontinued an item. Let me be very clear.They discontinued an item, left it on the menu, treated me like an idiot when I asked about it, were out of nearly all other options we tried to pursue, didn’t take time to let us know there was another location, we were disregarded and I watched her do it to other customers as well. If the problem had been fielded in a way that was respectful and understanding, this would’ve been a higher review and I probably would’ve grabbed some coffee as well. If you don’t want poor reviews for poor service and poor business choices, modify! I went to the other ironclad a number of times and my experience was fine. So yes, a 2 star review for my experience. Not just because you all discontinued an item.
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February 2024 by K V
Always great coffee and other
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February 2024 by Nea J
It's a decent spot to grab a latte and go. Not a good choice for your work-in-a-cafe mornings. Coffee is fine. Food looks great but I didn't order food since I couldn't get plugged in to stick around for a work sesh.Barista attitudes could be better, but that part makes sense after reading owner responses to customer reviews. It's definitely a top down problem!Rude, argumentative replies to even the most minor criticism is highly unprofessional and more offputting than the coffee shop itself. Hopefully people notice it and steer clear.
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February 2024 by Emily Miller
Highly recommend!! Love stopping in Ironclad whenever I'm in the Richmond area. It has the coolest vibe and ambiance, with rustic/vintage decor and smooth jazzy tunes playing in the background. The coffee is excellent--smooth and bold, just how I like it. Sometimes, the coffee comes with a little complimentary cookie or little chocolate mint, which is a nice touch. I would definitely be a regular if I was a local!
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February 2024 by Kate S
A really nice place! Couches, lots of plants, an upstairs balcony section. Sign on the door says people are paid a living wage, which is something I always want to support. It was $10 for a latte and donut, but hey, it's a small coffee shop with high quality ingredients and barista who knows what they're doing!
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February 2024 by Toan Phan
My new favorite coffee shop in
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February 2024 by Monica Boyance
The place is cute, I try twice, the coffee was warm and expensive for the small
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February 2024 by Emily Peters
What a terrific spot! Service was friendly and fast. Highly recommend the biscuits!
