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April 2024 by Yia Yia josie SCHMIDT
Over priced for items made of polyester cotton blends that pill.Some of what they sell wears really well over time but still overpriced. I look for sales. The manager at Stony Point has a not-so-friendly manner as do one or two others so I kind of dread going into the store, especially when I have a return.
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March 2024 by Mark Crew
I can't ignore it anymore why is it that the ladies here treat the man like they just got released from a leper colony? My mom is elderly I have to drive her everywhere she wants to go. I'm always happy to take her to this store, even I like their cloths, the staff treats her like royalty but they are just downright rude towards me. Went in today to pay my mom's Bill and was treated just awful. I think the sales lady called herself halfway through and got a little bit better but frankly I'm just sick of it. You need to be more accommodating towards men that come into your store they are the ones who are helping their elderly moms get to your store. Be appreciative. Without me my mom would never shop there.
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September 2022 by Beatrice Nelson
Clean helpful staff. Just what you would expect from JJill.
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January 2022 by Melicent Robinson Miller
I recently visited this location and must say that their customer service leaves a lot to be desired. I walked into an empty store and neither of the sales ladies addressed me. I walked around the store and even stood close (at least 6 ft away) from one of them, and she never said a word. She instead, looked in my direction and went to the fitting room. I felt unwanted in the store and quickly left. I refuse to spend my money in a place where I don’t feel welcome. This may seem like no big deal to some, but customer service is what keeps customers coming back. A quick “hello”, “may I help you?”, or “are you looking for something in particular?” goes a long way. No one likes being ignored.
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November 2021 by W.H Matthews
Stopped by to make some returns for she who must be obeyed... we take the drive so stuff won't be miss placed by the mail.
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May 2021 by sandra moran
I was ignored by two sales girls who were chatting together. The woman who took my return was less than welcoming . No one approached me ask if they could be of assistance. Two other shoppers came in and the two shop girls immediately stopped their conversation and could not have been more helpful... Introducing the sales etc.... i have always enjoyed shopping with JJill. I Will not be back
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February 2021 by Timberlake Homestead
Nice place but way overpriced for the quality they serve.
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January 2021 by Melicent Miller
I recently visited this location and must say that their customer service leaves a lot to be desired. I walked into an empty store and neither of the sales ladies addressed me. I walked around the store and even stood close (at least 6 ft away) from one of them, and she never said a word. She instead, looked in my direction and went to the fitting room. I felt unwanted in the store and quickly left. I refuse to spend my money in a place where I don’t feel welcome. This may seem like no big deal to some, but customer service is what keeps customers coming back. A quick “hello”, “may I help you?”, or “are you looking for something in particular?” goes a long way. No one likes being ignored.
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January 2021 by Cynthia Adkins
Friendly people, nice selection, good prices.
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June 2020 by Tammy E.
Wow!!! I've never seen 50% off the whole store before.I love linen and this is one of the few stores that carry a good quality and plenty styles to choose from. I did find some nice linen pieces at very affordable prices. The staff here is ever so helpful. Always nice and professional. They aren't allowing you to try on anything (just so you know) Not yet. Maybe that's coming with Phase 3. Head on over and see if they have something for your closet.
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November 2019 by Carolyn Napier
Love this store.
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July 2019 by Susan Taylor
My favorite place to shop - for years !!!
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May 2019 by Janice Freed
Mary Evelyn was a wonderful sales person. Really helpful. Knows the clothes.
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November 2018 by Sandra Royal
I was very pleased with the help I got today from the Stoney Point store.
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May 2018 by Stephanie Nance
Nice store!