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April 2023 by Craig Taylor
just a neighborhood convenience store
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April 2023 by Tracey Greene
I only stopped in the store to get a few odds and ends but the customer service is always great
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November 2022 by Brenda Harrison
We have been waiting for over three hours and no tow truck. At first I tried to call and no one answered. After 1.5 hours, on star called and said they were in traffic. We’ll, they still have not shown up. We have finally dispatched another company. This is terrible and when I talked to the dispatcher, she had no compassion.I do not recommend this service.
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November 2022 by Susan Cheyne
Wish I could give zero stars. I've been waiting 4 HOURS! You read that right, FOUR, and just got a text to say they are running behind. Seriously?! I'm disappointed in USAA for choosing a company with such poor reviews. Richmond, VA
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October 2022 by Tyleisha Smithers
Waited over 2.5 hours. They couldn’t even get in contact with the driver. Absolute worst service ever. Break a window or push the car yourself before you call them for help.
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October 2022 by J Bogue
I really wanted to have a good review. Started off well with Chevrolet Roadside Assistance. Waited about 30 minutes to check status link and found out this company canceled (after confirming and giving eta). They stated some equipment issue. This was a tire change, so not sure what was required they didn't have. This was a Friday evening. I just wished they would have sent a follow-up saying thanks, but we can't help.
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September 2022 by Anthony Wall
This company showed up maybe 1 hour after i got off the phone with state farm he called when he was near he unlocked my door and left, i cant complain about the service but i can about my wife locking her keys in the car..
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August 2022 by J Witt
I really wanted to have a good review. Started off well with Chevrolet Roadside Assistance. Waited about 30 minutes to check status link and found out this company canceled (after confirming and giving eta). They stated some equipment issue. This was a tire change, so not sure what was required they didn't have. This was a Friday evening. I just wished they would have sent a follow-up saying thanks, but we can't help.
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August 2022 by Mary D Williams
My auto insurance carrier dispatched Jack Rabbit to give me a jump. After numerous Estimated arrival time changes within 3 hours. I called my insurance company, they suggested I have another road side dispatched because Jack Rabbit was not a reliable company. I just don’t understand why they keep them around with such a bad reputation. I am beyond upset because I’m like 4 hours late for work.. I might as well not go. SMH
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August 2022 by Last Time
Trash! They faked a service call to Good Sam, claimed to not be able to locate me. I was literally the only car on the street and no one drove down it. It’s 95 degrees, I’m overheated and exhausted. I hope their business goes bankrupt
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July 2022 by George Monroe
Do not call these people. Called road side assistance through my insurance carrier. Said they were on the way and never showed up. No call no show. It's amazing people like this stay in business. Recommended to my insurance company to drop them. Stranded on 295 during a storm.
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June 2022 by Bethany Johnson
I am a female and unfortunately was never taught to change a tire to a spare. I called Jackrabbit and was told a driver would be sent out to change a FLAT TIRE in less than one hour. That hour unfortunately turned into two, then three. I would later find out that the shop closed at 8pm meaning the driver just didn’t care to chow up or call!!! DO NOT TRUST THIS COMPANY!!!
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May 2022 by Michele Leone
Do not use! This is a horrible company! I waited for almost 4 hours in the heat while locked out of my car and they NEVER came! They accepted the job from my roadside assistance and never showed up and never answered the phone again.
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May 2022 by Dynikki Hines
DO NOT RECOMMEND THIS COMPANY!!!!!I was running low on gas and wouldn't be able to make it home when I got off work. First guy canceled my request because he never made it to where I was. Second guy came out and ACTED IF HE PUT GAS IN MY CAR. I was at work when he came, so I wasn't really concerned about checking behind him. I had to hurry up back to work. When I got off work turned my car on and my gas light still on. HE NEVER PUT GAS IN MY CAR!!!!
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April 2022 by Jenn Davis
I’m not sure about the other reviews but i had an excellent experience! When I say fast ? my eta was 60-90 mins and no lie Nathaniel was to me within five. He had my car up and running within another five minutes and let me know what he thought might be wrong. Thanks so much guys you save the day
