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March 2024 by Melissa Deal
I live the products but the prices and the staff are just not worth the trip. I hate how ppl don't want to work when they are at work.
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February 2024 by Karen Wesley-Thornhill
Great place to shop for sneakers
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October 2023 by chelsea long
Great customer service
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January 2022 by Daytona
horrible, they had three employees working and they was to busy worried about a cute guy that worked at champs then to help out their customers. one white girl was kind and was very helpful. this was on 8/7/21 at 3:34pm
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September 2021 by Michelle DePew
Three people working and they were very rude
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August 2021 by SimpNation
horrible, they had three employees working and they was to busy worried about a cute guy that worked at champs then to help out their customers. one white girl was kind and was very helpful. this was on 8/7/21 at 3:34pm
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February 2021 by Dirchy Camily
(Translated by Google) I love this shoe store, they serve you very well and have very good prices.(Original)Amo esta zapatería, te atienden muy bien y tienen muy buenos precios.
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January 2021 by Kimberly-Beth Koiner
Love visiting Journeys. Fun place to go for shoes and more
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December 2020 by Michele L.
I was browsing the store for shoes for my husband for Christmas. I didn't see anything on the "men's" side of the store so I just started wandering around. I found a pair of oxblood red doc martens on the "women's" side I was looking at because I knew he wanted those. An associate approached me and asked what I was looking for. I explained that I was just looking for shoes for my husband. He proceeded to tell me I was on the wrong side of the store so I must me shopping for myself. I said no I was looking at the doc martens over there. He said "I'm just going on what you said so either you're shopping for yourself or you're in the wrong section because the men's doc martens are over there." I immediately left. My husband is a huge fan of doc martens and has always wanted a pair, so I know a bit about them. The number on thing about them, they're unisex. Just like converse and vans. When you go on the doc martens and journeys site, those boots, the 1460 burgundy, pull up in men's and women's sizes. So, for this guy to put me down like that and assume I'm shopping for myself or think I don't know what side of the store I'm on, was very insulting. If you're going to work in a shoe store, know a bit about the shoes you're selling and don't assume anything about the person buying shoes. Especially in an age where genders are fluid. Very unprofessional and will question coming back.
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August 2020 by Hannah Bear
Love visiting Journeys. Fun place to go for shoes and more
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December 2019 by Timothy Kruger
Horrible horrible horrible customer service from a female employee that must have thought her only job is to type on the computer and not help customers out. Terrible just terrible. Went in today to make an exchange there were plenty of employees standing around with no lines so I went right up to the computer cashier where she proceeded to type and tell us one word answers for the questions I asked about how to make an exchange. Finally another employee sent us 2 doors down to journey junior which made ko sence since the shoes were size 8. Will not be bac . Will exchange by mail. Terrible just terrible service.
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October 2019 by Constance Callaway
Great Sneakers and Friendly Staff
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August 2019 by Ny Jones-Lee
Nice young associates that was very helpful. Nice selection on shoes
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June 2019 by Althea Romero
Great selection of Vans
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May 2019 by HisQueen 2u
Love vans shoes. Very comfy and staff friendly