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February 2024 by Emory Heiston
Not even mad at them. But that check cash company they use. They say they cash 401k's but I've been twice and was denied.
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January 2024 by Chris F
One of the worst Kroger's I have been too..sad because Kroger is a good value
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January 2024 by Jennifer Winston
They always have what I need.
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January 2024 by Keisha E.
I had a bad experience at this store I came in to be a blessing to someone I came in with my dad and my sister the lady that checked us was rude and disrespectful and this is why I shop at wegmans .
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December 2023 by Rubin C.
The old blading man that runs the self checkout is rude and not doing a good job. Instead of doing his job, we were left waiting for a while due to him chatting with a coworker while there were no other customers, and when he finally comes over to resolve the issue, he asks us if we missed an item. we replied that we were just about to pay and he tells my girlfriend that "Thats not what I asked!" in a very instigating manner.
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December 2023 by Jeffrey Sharpe
I think Kroger is probably the best if not one of the best grocery stores in rva! There meats are definitely better then the rest of the grocery stores around. I like the fact u can get anything from sushi, hot meals, to deli meat all in one grocery store. Excellent selection of cheeses! Produce and meat department is excellent! Sea food is great as well here! U can even buy nice clothing and kitchen appliances here! Kroger really did cover a lot of bases! Definitely my favorite grocery store
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November 2023 by Isaiah Ray
I thought that I was being prank when I went to the deli hot bar. The lady is very rude, and she has no customer service skills. Sad!
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September 2023 by Elen Khachatryan
Kroger + Instacart = Happy Me :)
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September 2023 by Kaitlin Owens
love this kroger always have a good time- just wanted to ask if you could please stop pre-slicing the bakery bread? the whole appeal of grabbing a la brea loaf is being able to hock off your own slab. Its kind of ruined when you preslice it into those paper thin slices ): other than that love your store everyone is always so nice and helpful.
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July 2023 by shuah Jerome
I left my luggage bag on the water bottle pile near register 20. I left and remembered I left my bag and came and directed by check out 20 lady to head to customer service to only realize my luggage was left outside like a premeditated banning is on the way!! Smh
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July 2023 by John P.
This store is not as well cared for as it once was. I was greeted by a woman begging for change in the vestibule area next to the shopping carts. The bathrooms are disgusting. Today is July 14th. The bathroom cleaning chart says the last time it was cleaned was July 4th, which was 10 days ago.
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July 2023 by Emily White
Just got home after a hour long fiasco at this ridiculous store because not a single employee understood the concept of price overriding the corn. It was advertised for 19 cents an ear. But you had to download an app which didn’t work. Jeanelle didn’t know how to work the coupons but could loudly accuse me of already using the coupons even though I’d just downloaded the app as instructed. Oh & my phone was on 1% battery! After an hour the manager Rebecca still hadn’t bothered to show up. Then they tried to charge me double for the corn because all the employees walk around but have very little concept of cashiering. Avoiding this horrible place like the plague!
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July 2023 by Annette Allen
I love going to Kroger. The associates are very nice and helpful as well as professional. Even the customers are nicer than other stores I've visited. I've never had any issues with them. I love their stores. They carry products from no other store outside of their Kroger chain that is unique and new. I definitely recommend that people at least visit to see what I've always seen. They're a bit on the expensive side but it's worth it. The finds are AAAAAmazing! Can't stress that enough!
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July 2023 by Medium Foot
Very cold Beer... Very short staffed:I had to interrupt an 'employee meeting' at 'Customer Service' to say one sentence about their entrance and remind them that the CUSTOMER waiting behind me may matter more than orienting a new employee.Update 6/11: Lack and turnover of staff is evident and unfortunately, I suspect that, combined with this location's upper management or corporate b.s. there many disgruntled employees who will say so. The angriest Kroger in town. The Murray's island is, per usual, the best, as is Ebony & Ivory -they get 6 stars.
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July 2023 by Garland Mickens
Terrible customer service, especially at the deli also if you happen to go after 8;45 -9 pm they lock one entrance with no sign or anything and you have to walk all the way around. It makes a dangerous situation because of the way the store is designed but the deli service is horrible it's like they don't want to serve you and wish you would leave. And the sef service check out doesn't work well at all it makes you wait for an associate.
