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October 2025 by Keke
The staff here are so friendly and knowledgeable! They explained the current promotions and even offered to double check the back for a different color of the bag I was looking for. The lady who helped me was professional and very attentive, great customer service!
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September 2025 by debra wills
Extremely difficult to contact anyone in person. Been trying for three days . No one ever answers the phone at all.
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August 2025 by Gregory C
Explored the store yesterday afternoon and found it really nice. Greeted and saw some of the men's selection. Lovely shopping experience.
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July 2025 by Carter
Lady didn’t give me military discount because I was a dependent and was very rude about it and didn’t answer my questions and just ignored me
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June 2025 by Allison Yan
Customer service is basically zero here; in fact, many of the employees are quite rude when you ask for help. Janet in particular made me feel really small and was very dismissive of my requests for other sizes when I was in the changing room. I would recommend shopping online over coming in person.
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June 2025 by Bren C
I visited this Lululemon location while in town and was genuinely surprised by the lack of customer service. Upon entering, there was no greeting or acknowledgment, and no one asked if we needed assistance. When I was directed to the fitting room, the employee simply watched me walk over without saying a word—no explanation, no engagement.
After trying on items, I wasn’t given any guidance on what to do with the pieces I didn’t take. While I’m used to putting things back myself, it’s typically appreciated when a team member offers to help or at least acknowledges the effort.
I also asked an employee about an item that appeared to be out of stock, and not only was she unfamiliar with what I was referring to, but she didn’t even turn to engage or offer to check further. The overall energy made it feel like customer experience wasn’t a priority—almost as if assistance was only offered if I looked ready to spend a significant amount of money.
As someone who genuinely enjoys Lululemon, this visit was disappointing. I hope this feedback helps improve the store experience for future customers.
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April 2025 by Sunny
I'M IN LOVE!! ALL THE EMPLOYEES WERE SUPER DUPER KIND!! I GOT MY DREAM OUTFIT!! first time going to a lululemon btw!! 🎀🎀❤️
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November 2024 by Salsa Bibens
Lulu clothing is exceptional! My only beef is with very high pricing
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November 2023 by Valerie P.
I have spent so much money at Lululemon over the years. I came in with a bag of items all new with tags that was gifted to me for my birthday that my stepmom got for me but not my sizes. I came to return them and was going to buy things in my correct size and probably even more than what I was returning. But no, the employees were rude, wouldn't even look at my items I had or return any of them, not even for store credit. They treated me as if I was a felon and with such disrespect- in front of my kids and basically told me to F off. I'm honestly just so disappointed with how they treated me and wouldn't even give me store credit to purchase other items while I was there. The whole interaction was so disappointing.
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October 2023 by Lori Smith
Excellent customer service. Staff was very kind and helpful to my 10 y/o daughter, who saved up her money just to shop here. Thank you!
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October 2023 by anngilyn dombrowski
Not the largest lululemon or the greatest selection but they have the basics if you need them!
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October 2023 by Emma Montalvo
Staff is always very friendly and helpful at this location.
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October 2023 by K B
Does anyone ever answer the phone at the store to check inventory? It's so frustrating! Why have a published phone number if you fail to ever answer it?
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October 2023 by Gordon Barry
I don't understand the prices. Pretty unreasonable.
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September 2023 by Schantale Ward
Amazing team and service at the short pump location. I was really taken care of and they helped me find items that worked for me. My only complaint for the company is that you only go up to a size 14 in store. This worked for me but I doesn't work for all of plus size women. Please carry larger sizes in stores as you would get more customers and it's only right.
