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October 2023 by Makenzie O
Took my car here for a quick inspection and oil change and was told i needed $890 in repairs because my serpentine belt was cracked and my rotars were rusty. Took It somewhere reliable and and neither of those things were true. Paid $124 for my oil change and inspection. Almost lost more than $700 for nothing. Felt very taken advantage of because I am a woman who doesn’t know a lot about cars.
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October 2023 by Rachel Blevins
Very punctual, very willing to help, didn’t push me to get things I didn’t need. I just needed a quick break pad change passing through on a road trip and they got me fixed right up.
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October 2023 by Justin Brooks
Been using this service for the past year and always have had a good experience. Friendly staff and quick service. I never feel like they are trying to up-sell me on unneeded services.
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September 2023 by Pedro Ledesma III
Don't go here if you value your time.Tried to get a simple inspection done. Made an appointment for 10am in about a week. Showed up at 9:30am and the "inspection guy" wasn't there and wouldn't be until 12pm. This I called first at 12pm. "Maybe the inspection guy will be here in 20 minutes." Tired of my time being wasted, I moved onto something else. Called again at 1pm. "He was here when I said 20 minutes, now he's going to a doctor's appointment. Why didn't you come when I said 20 minutes??" I don't think their "inspection guy" exists.Service: Vehicle Inspection
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September 2023 by Kellen Francis
Good mechanics are hard to find and this place does great affordable work. I highly recommend!Service: Auto brake replacement
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August 2023 by Victoria Cunningham
I called with little notice to get a state inspection and oil change and was told I could drop off the next morning. The staff who greeted me were so kind and I got a call my car was done just a couple of hours later! Will definitely come here again.Services: Vehicle safety inspection
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June 2023 by Yong Shin
Think twice before trusting the high rating here. Had a simple repair. Door lock was messed up. Went in to change the door lock actuator for 300. They did the work and broke both cables inside the door and tried to tape them in place so when I opened the door it snapped and they blamed it on me. Worst experience getting simple car work done. They created 2 problems and now my window won't work as well. Just took it to my original body shop and spend an additional 500 to get m and s auto broke. Never been blamed for repair mistakes by the bodyshop before. Will never go back!!
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June 2023 by Austin
My entire life, this has never been an issue anywhere else. Took my vehicle to a different shop the next day and it wasn't a problem with them. Told me he wouldn't even look at my car for a state inspection because of the side windows having tint. For those who aren't familiar, it's a fairly light shade, far from the darkest you can get. I had 25% (you can still see through). Told me I had to remove it. Nobody else requires this for inspection. Just wasted my time is all
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June 2023 by John W
Having been to numerous mechanics in the city this is hands down my favorite. The owner is direct and quick. He talks through everything and is patient explaining problems and all possible solutions. The shop charges less for most services in the city. Call a few places and check to compare. Personally I have not felt overcharged once.The service is quick. Seriously quick. The offset is the availability. I often have to be there at 8, or not at all. And on that note, the range is very wide. I have had welding work done, compresser overhauls, undercarriage replacements, inspections, alternator and window repairs. Same day, no wait. All if you get there early.For the speed and relative affordability, I have not noticed a lack in quality. The repairs are long lasting, and if there are any doubts about how long something will last, you will be told straight up.Pros:-Affordable-Fast-Long lasting-answers phone-provides full repair solutions and alternativesCons:-limited schedulingOverall I have had good experience at this shop, and would recommend it for most car repairs.
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January 2023 by Brendan Dresdner
Pretty certain I just got overcharged for an oil change - it was 110$ to replace the synthetic oil on my '97 Honda Accord. I recoiled at the price and the guy explained that the synthetic oil alone cost 85$. After it was done I asked to see the oil used and took a picture so I could find out what the cost would have been. Kirkland SAE 5W-30 dull synthetic motorl oil, 5Q (1.25 Gal). Guy said it was 85$ but I found a 4-pack online for 95$. I get that the cost of living has risen and whatnot but I feel like I've been lied to so I'm not coming back. If you come here just be careful. I've gotten other repair work done here and I had no reason to think I had been overcharged until now.Services: Auto engine diagnostic
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December 2022 by John Mercil
Can't thank M&S enough. My daughter (in college) had an issue where her battery was draining because the interior lights were staying on. I needed a quick fix and called to see if they could help her quickly. She got the car there in 15 minutes and they solved our problem in another 15 minutes for no charge! Thanks so much for helping us out!Service: General repairs & maintenance
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December 2022 by Laura Vee
All impatient and unkind with questions, especially owner, insisting asked too many. The work they did began leaking and had to bring car to a different shop. Did additional work without first confirming and just presented it with the extra charges at checkout. Mechanic nightmare!
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September 2022 by Ariel Nathan
Wagih and team are amazing! No matter the issue and no matter the turn around, they are able to help. Their prices are honest and they are incredibly easy to work with. They’ve fixed tire alignment issues that another shop caused, diagnosed mystery noises and much more. Highly highly recommend.Services: Brakes
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September 2022 by Sherry Dubester
Our entire family takes our cars to M&S for all repair and maintenance needs. Love the customer focus, the professionalism and quality of the services, and the friendly staff. Very glad to have Wagih and team in the community!Service: General repairs & maintenance
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August 2022 by Alison Farmer
The owner is very nice, his team works efficiently, and their pricing and service feels very straight-forward, not like so many shops where they try to scare you into having more done than is needed or change the pricing once they get your car up on a jack. I'm returning to see if they can install a catalytic converter cover for me. I think I've found my new go-to mechanic!Service: Vehicle Inspection
